How To Fix CRM_CFG_SC028 - Created a new optional instance for product &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CFG_SC - Solution Configurator: Messages

• Message number: 028

• Message text: Created a new optional instance for product &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CFG_SC028 - Created a new optional instance for product &1 ?

  The SAP error message CRM_CFG_SC028, which states "Created a new optional instance for product &1," typically occurs in the context of SAP CRM (Customer Relationship Management) when dealing with product configuration. This message indicates that the system has created a new optional instance for a configurable product, which may not be the expected behavior in certain scenarios.
  
  Cause:
  
  Configuration Settings: The error can arise when the configuration settings for a product are not properly defined. This can happen if the product has optional characteristics that are not being handled correctly during the configuration process.
  User Input: If a user is trying to configure a product and selects options that lead to the creation of a new instance instead of using an existing one, this message may appear.
  Master Data Issues: There may be issues with the master data related to the product, such as missing or incorrect configuration profiles or dependencies.
  
  
  Solution:
  
  Review Configuration Profile: Check