How To Fix CRM_CFG_SC007 - Could not find document identified by &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CFG_SC - Solution Configurator: Messages

• Message number: 007

• Message text: Could not find document identified by &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CFG_SC007 - Could not find document identified by &1 ?

  The SAP error message CRM_CFG_SC007, which states "Could not find document identified by &1," typically occurs in the context of SAP Customer Relationship Management (CRM) when the system is unable to locate a specific document or object that is referenced in a transaction or process. This can happen for various reasons, and understanding the cause is essential for finding a solution.
  Causes:
  
  Document Not Created: The document or object that is being referenced may not have been created or saved in the system.
  Incorrect Document ID: The document ID provided may be incorrect or malformed, leading the system to fail in locating the document.
  Authorization Issues: The user may not have the necessary permissions to access the document.
  Data Deletion: The document may have been deleted or archived, making it unavailable for retrieval.
  System Configuration Issues: There may be configuration issues in the CRM system that prevent the document from being found.
  Database Issues: There could be underlying database issues, such as corruption or connectivity problems.
  
  Solutions:
  
  Verify Document ID: Check the document ID that is being referenced in the error message. Ensure that it is correct and corresponds to an existing document in the system.
  Check Document Existence: Use transaction codes like CRMD_ORDER or relevant reports to search for the document in the system. Confirm that it exists and is not deleted or archived.
  Review User Authorizations: Ensure that the user has the necessary authorizations to access the document. This may involve checking roles and permissions in the user profile.
  Recreate the Document: If the document does not exist, consider recreating it if possible.
  Check System Configuration: Review the configuration settings in the CRM system to ensure that everything is set up correctly for document management.
  Consult Logs: Check system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  Database Check: If you suspect database issues, consult with your database administrator to check for any inconsistencies or problems.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to CRM document management for best practices and configuration guidelines.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the issue persists after trying the above solutions, it may be beneficial to escalate the matter to your SAP support team or consult with an SAP expert for further assistance.