How To Fix CRM_CCKPT_C024 - Function is not possible. Select a transaction type first

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CCKPT_C - Customizing for Cockpits

• Message number: 024

• Message text: Function is not possible. Select a transaction type first

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CCKPT_C024 - Function is not possible. Select a transaction type first ?

  The SAP error message CRM_CCKPT_C024 with the description "Function is not possible. Select a transaction type first" typically occurs in the SAP Customer Relationship Management (CRM) module when a user attempts to perform an action that requires a specific transaction type to be selected first. This error is often encountered in scenarios where the system expects a transaction context to be established before proceeding with further actions.
  
  Cause:
  The primary cause of this error is that the user has not selected a transaction type in the relevant CRM application or screen. Transaction types are essential in CRM as they define the nature of the business process being executed (e.g., sales order, service request, etc.). Without a selected transaction type, the system cannot determine how to process the request.
  
  Solution:
  To resolve this error, follow these steps:
  
  
  Select a Transaction Type:
  
  Navigate to the relevant screen where the error occurred.
  Look for a dropdown or selection field for