How To Fix CRM_CASE044 - System could not determine a schema reference time

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CASE - Messages for CRM Case Management

• Message number: 044

• Message text: System could not determine a schema reference time

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CASE044 - System could not determine a schema reference time ?

  The SAP error message CRM_CASE044 ("System could not determine a schema reference time") typically occurs in the context of SAP CRM (Customer Relationship Management) when the system is unable to find a valid reference time for a schema that is required for processing a case or transaction. This can happen in various scenarios, such as when creating or processing service orders, cases, or other CRM-related documents.
  Causes:
  
  Missing or Incorrect Configuration: The schema configuration for the relevant business process may be missing or incorrectly set up in the system.
  Invalid Time Reference: The system may not have a valid time reference for the schema, which could be due to missing data in the relevant tables.
  Date and Time Settings: The date and time settings in the system may not align with the expected values for the schema.
  User Authorization Issues: The user may not have the necessary authorizations to access the schema or related data.
  Custom