How To Fix CRM_CASE040 - Reference category &1 is invalid for given reference date &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CASE - Messages for CRM Case Management

• Message number: 040

• Message text: Reference category &1 is invalid for given reference date &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CASE040 - Reference category &1 is invalid for given reference date &2 ?

  The SAP error message CRM_CASE040 indicates that there is an issue with the reference category associated with a case in the SAP Customer Relationship Management (CRM) system. Specifically, it states that the reference category (&1) is invalid for the given reference date (&2). This typically occurs when the reference category is not valid for the specified date, possibly due to configuration settings or data inconsistencies.
  
  Cause:
  
  Invalid Reference Category: The reference category specified in the case does not exist or is not valid for the reference date provided.
  Date Configuration: The reference category may have specific validity periods, and the reference date falls outside of this period.
  Data Inconsistencies: There may be inconsistencies in the data configuration or master data that lead to this error.
  Missing Customization: The reference category may not be properly configured in the system.
  
  
  Solution:
  
  Check Reference Category: Verify that the reference category specified in the case is valid and exists in the