How To Fix CRM_CASE036 - You cannot search using intervals in this field

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CASE - Messages for CRM Case Management

• Message number: 036

• Message text: You cannot search using intervals in this field

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CASE036 - You cannot search using intervals in this field ?

  The SAP error message CRM_CASE036, which states "You cannot search using intervals in this field," typically occurs when you attempt to perform a search or filter operation using interval values (like ranges) in a field that does not support such operations. This can happen in various contexts within SAP CRM, such as when using search criteria in reports, queries, or transaction screens.
  Cause:
  
  Field Type Limitation: The field you are trying to use for searching may not be designed to accept interval values. For example, certain fields may only accept single values or specific formats.
  Configuration Issues: The configuration of the search criteria or the underlying data model may not support interval searches for that particular field.
  Data Type Mismatch: The data type of the field may not be compatible with interval searches, such as using a character field instead of a numeric or date field.
  
  Solution:
  
  Check Field Compatibility: Review the field you are trying to search on and confirm whether it supports interval searches. If it does not, you will need to adjust your search criteria to use single values instead.
  Modify Search Criteria: Instead of using an interval, try to use specific values or conditions that are supported by the field.
  Consult Documentation: Refer to SAP documentation or help resources to understand the limitations of the specific field you are working with.
  Configuration Review: If you have access, review the configuration settings for the search criteria in the relevant transaction or report to ensure that it is set up correctly.
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with SAP experts for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional context.
  Field Documentation: Look into the data dictionary (SE11) for the specific field to understand its properties and limitations.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.