Message type: E = Error
Message class: CRM_CANCEL - Message class for cancellation set
Message number: 417
Message text: The cancellation date was changed manually
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CRM_CANCEL417
- The cancellation date was changed manually ?The SAP error message CRM_CANCEL417, which states "The cancellation date was changed manually," typically occurs in the context of the SAP Customer Relationship Management (CRM) module when a user attempts to cancel a transaction or document, but the cancellation date has been modified manually in a way that is not acceptable according to the system's business rules.
Cause: Manual Change: The cancellation date was altered manually by the user, which may not comply with the system's validation rules or business logic. Business Rules: The system may have specific rules regarding how cancellation dates should be handled, and manual changes could violate these rules. Configuration Settings: The configuration settings in the CRM system may restrict changes to certain fields, including the cancellation date.
Solution: Revert Changes: If the cancellation date was changed manually, revert it back to the original date or a date that is acceptable according to the business rules. Check Configuration: Review the configuration settings in
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