How To Fix CRM_CANCEL210 - Error when reading individual rules from object buffer

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CANCEL - Message class for cancellation set

• Message number: 210

• Message text: Error when reading individual rules from object buffer

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CANCEL210 - Error when reading individual rules from object buffer ?

  The SAP error message CRM_CANCEL210 typically occurs in the context of the SAP Customer Relationship Management (CRM) module when there is an issue with reading individual rules from the object buffer. This error can arise due to various reasons, including data inconsistencies, issues with the object buffer, or problems with the configuration of the CRM system.
  Causes:
  
  Data Inconsistencies: There may be inconsistencies in the data stored in the object buffer, which can lead to errors when trying to read specific rules.
  Object Buffer Issues: The object buffer may be corrupted or not properly updated, causing the system to fail when attempting to access certain rules.
  Configuration Problems: Incorrect configuration settings in the CRM system can lead to issues with rule processing.
  Authorization Issues: Lack of proper authorizations for accessing certain objects or rules can also trigger this error.
  System Bugs: There may be bugs or issues in the specific version of SAP CRM you are using.
  
  Solutions:
  
  Check Data Consistency: Use transaction codes like SE11 or SE16 to check the relevant database tables for inconsistencies. You may need to run consistency checks or data repair programs.
  Clear Object Buffer: You can clear the object buffer to resolve issues related to corrupted data. This can be done using transaction SM12 to delete any locked entries or SM21 to check the system log for errors.
  Review Configuration: Ensure that the configuration settings for the CRM system are correct. This may involve checking the settings for the specific rules or objects that are causing the error.
  Check Authorizations: Verify that the user has the necessary authorizations to access the rules and objects in question. You can use transaction SU53 to analyze authorization issues.
  Update SAP System: If the error is due to a known bug, check for any available patches or updates for your SAP system. Applying the latest support packages can resolve many issues.
  Consult SAP Notes: Search the SAP Support Portal for any relevant SAP Notes that address the CRM_CANCEL210 error. These notes may provide specific guidance or fixes.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE11, SE16, SM12, SM21, and SU53 for troubleshooting.
  SAP Notes: Regularly check the SAP Support Portal for updates and notes related to CRM errors.
  Documentation: Review the official SAP documentation for CRM to understand the configuration and data management processes better.
  
  By following these steps, you should be able to diagnose and resolve the CRM_CANCEL210 error effectively.