How To Fix CRM_BUPR_FRG0080123 - Sales area &1 does not exist


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_BUPR_FRG0080 - Service BP Partner Determination Relationships

  • Message number: 123

  • Message text: Sales area &1 does not exist

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_BUPR_FRG0080123 - Sales area &1 does not exist ?

    The SAP error message CRM_BUPR_FRG0080123 indicates that the specified sales area does not exist in the system. This error typically occurs in the context of customer relationship management (CRM) when trying to process transactions or data related to a sales area that has not been defined or is incorrectly specified.

    Cause:

    1. Non-existent Sales Area: The sales area you are trying to use has not been created in the system.
    2. Incorrect Configuration: The sales area may not be properly configured in the system, or there may be a typo in the sales area identifier.
    3. Data Inconsistency: There may be inconsistencies in the master data, such as customer or material master records that reference a sales area that does not exist.
    4. Missing Authorizations: The user may not have the necessary authorizations to access the sales area.

    Solution:

    1. Check Sales Area Configuration:

      • Go to the transaction code OVX5 (or similar, depending on your SAP version) to check if the sales area is defined.
      • Ensure that the combination of Sales Organization, Distribution Channel, and Division exists.
    2. Create Sales Area:

      • If the sales area does not exist, you can create it using the transaction code OVX5 or through the relevant customizing path in SPRO.
      • Make sure to define the sales area correctly with all necessary components.
    3. Verify Master Data:

      • Check the customer master data (transaction code XD03 or VD03) and ensure that the sales area is correctly assigned.
      • If you are dealing with materials, check the material master data (transaction code MM03) for the same.
    4. Check for Typos:

      • Double-check the sales area identifier you are using in your transaction for any typographical errors.
    5. User Authorizations:

      • Ensure that the user has the necessary authorizations to access the sales area. This can be checked with your SAP security team.
    6. Consult Documentation:

      • If the issue persists, consult SAP documentation or reach out to your SAP support team for further assistance.

    Related Information:

    • Transaction Codes:
      • OVX5: Define Sales Area
      • XD03: Display Customer Master
      • MM03: Display Material Master
    • SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
    • Customizing Path: You can navigate through the SAP Easy Access Menu to find the relevant customizing settings for sales areas.

    By following these steps, you should be able to resolve the error message CRM_BUPR_FRG0080123 and ensure that the sales area is correctly configured in your SAP system.

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