How To Fix CRM_BUPR_FRG0080120 - Sales organization &1 does not exist


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_BUPR_FRG0080 - Service BP Partner Determination Relationships

  • Message number: 120

  • Message text: Sales organization &1 does not exist

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_BUPR_FRG0080120 - Sales organization &1 does not exist ?

    The SAP error message CRM_BUPR_FRG0080120 indicates that the specified sales organization (denoted by &1) does not exist in the system. This error typically occurs in the context of CRM (Customer Relationship Management) processes, particularly when trying to create or process sales documents, such as quotations, orders, or contracts.

    Cause:

    1. Incorrect Sales Organization: The sales organization code entered does not match any existing sales organization in the system.
    2. Configuration Issues: The sales organization may not be properly configured in the system, or it may not be assigned to the relevant organizational units.
    3. Data Entry Errors: There may be a typographical error in the sales organization code entered by the user.
    4. Missing Master Data: The sales organization may not have been created in the system or may have been deleted.

    Solution:

    1. Verify Sales Organization:

      • Check the sales organization code you are using. Ensure that it is correct and matches the format expected by the system.
      • You can do this by navigating to the relevant configuration area in SAP (Transaction Code: OVX5 for sales organization settings).
    2. Check Configuration:

      • Ensure that the sales organization is properly configured in the system. This includes checking if it is assigned to the correct company code and distribution channel.
      • Use Transaction Code SPRO to access the configuration settings and verify the sales organization setup.
    3. Create or Activate Sales Organization:

      • If the sales organization does not exist, you may need to create it. This can be done through the configuration settings in SAP.
      • If it exists but is inactive, you may need to activate it.
    4. Consult Master Data:

      • Check if the sales organization is part of the relevant master data (e.g., customer master, material master). Ensure that the sales organization is assigned to the relevant customers or materials.
    5. User Authorization:

      • Ensure that the user has the necessary authorizations to access the sales organization. Lack of authorization can sometimes lead to similar error messages.

    Related Information:

    • Transaction Codes:

      • OVX5: Maintain Sales Organizations
      • SPRO: Access SAP Reference IMG for configuration
      • VD01: Create Customer (Sales Area)
      • MM01: Create Material
    • Documentation: Refer to SAP Help documentation for detailed information on sales organization configuration and management.

    • Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting the SAP community for further assistance.

    By following these steps, you should be able to resolve the error message CRM_BUPR_FRG0080120 and ensure that the sales organization is correctly set up in your SAP system.

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