How To Fix CRM_BUPA_RE115 - Assignment process is not allowed to change a contact person relationship

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BUPA_RE - Messages for the rule based partner processing

• Message number: 115

• Message text: Assignment process is not allowed to change a contact person relationship

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BUPA_RE115 - Assignment process is not allowed to change a contact person relationship ?

  The SAP error message CRM_BUPA_RE115 indicates that there is an issue with the assignment process related to contact person relationships in the SAP Customer Relationship Management (CRM) module. This error typically arises when there is an attempt to change or assign a contact person relationship that is not permitted due to certain constraints or settings in the system.
  Cause:
  
  
  Relationship Type Restrictions: The relationship type defined for the contact person may not allow changes or assignments. Certain relationship types are configured to be read-only or have specific conditions under which they can be modified.
  
  
  Data Integrity Constraints: The system may have integrity constraints that prevent changes to relationships if they are linked to certain business processes or if they are in a specific status.
  
  
  Authorization Issues: The user attempting to make the change may not have the necessary authorizations to modify contact person relationships.
  
  
  Configuration Settings: The configuration settings in the CRM system may restrict changes to contact person relationships based on business rules or organizational policies.
  
  
  Solution:
  
  
  Check Relationship Type: Review the relationship type being used for the contact person. Ensure that it is configured to allow changes. You may need to consult with your SAP administrator or configuration team to verify this.
  
  
  Review Data Integrity: Check if there are any ongoing processes or statuses that might be preventing the change. For example, if the contact person is part of an active sales order or campaign, modifications may be restricted.
  
  
  Authorization Check: Ensure that the user has the appropriate authorizations to modify contact person relationships. This can be checked in the user roles and authorizations assigned to the user.
  
  
  Consult Configuration: If the issue persists, consult with your SAP configuration team to review the settings related to contact person relationships. They may need to adjust the configuration to allow the desired changes.
  
  
  Error Logs: Check the system logs for any additional error messages or warnings that may provide more context about the issue.
  
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional guidance.
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like BP (Business Partner) to manage business partner data, including contact persons.
  Documentation: Refer to SAP documentation for CRM regarding business partner management and relationship types for more detailed information on how to configure and manage contact person relationships.
  Support: If the issue cannot be resolved internally, consider reaching out to SAP support for assistance, providing them with the error message and context of the issue.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.