How To Fix CRM_BUPA_RE033 - Employee &1 &2 has no contact role

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BUPA_RE - Messages for the rule based partner processing

• Message number: 033

• Message text: Employee &1 &2 has no contact role

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BUPA_RE033 - Employee &1 &2 has no contact role ?

  The SAP error message CRM_BUPA_RE033 indicates that an employee (business partner) does not have a defined contact role in the system. This error typically arises in the context of Customer Relationship Management (CRM) when trying to assign or use an employee as a contact in a business transaction, such as a sales order or service request.
  Cause:
  
  Missing Contact Role: The employee (business partner) has not been assigned a contact role in the system.
  Incorrect Business Partner Configuration: The employee may not be properly configured as a business partner in the system.
  Role Assignment Issues: The specific role required for the employee to act as a contact in the context of the transaction is not assigned.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check Business Partner Configuration:
  
  Go to the transaction code BP (Business Partner).
  Search for the employee using their ID or name.
  Ensure that the employee is set up as a business partner.
  
  
  
  Assign Contact Role:
  
  In the business partner maintenance screen, navigate to the Roles tab.
  Check if the required contact role (e.g., "Employee Responsible" or "Contact Person") is assigned.
  If not, add the appropriate role by selecting it from the list of available roles and saving the changes.
  
  
  
  Verify Role Settings:
  
  Ensure that the role you are trying to assign is active and correctly configured in the system.
  Check if there are any specific settings or dependencies for the role that need to be fulfilled.
  
  
  
  Test the Changes:
  
  After assigning the contact role, try to perform the action that previously resulted in the error to confirm that the issue is resolved.
  
  
  
  Related Information:
  
  Business Partner Roles: In SAP CRM, business partners can have multiple roles, and each role defines the functions and relationships the partner can have within the system.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP for business partner maintenance and CRMD_ORDER for managing CRM orders.
  Authorization: Ensure that you have the necessary authorizations to make changes to business partner roles.
  Documentation: Refer to SAP Help documentation for detailed information on business partner roles and configuration.
  
  If the issue persists after following these steps, it may be necessary to consult with your SAP administrator or technical support for further investigation.