How To Fix CRM_BUPA_ODATA005 - Could not read business partner details from module &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BUPA_ODATA -

• Message number: 005

• Message text: Could not read business partner details from module &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BUPA_ODATA005 - Could not read business partner details from module &1 ?

  The SAP error message CRM_BUPA_ODATA005 indicates that the system was unable to read business partner details from a specified module. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an issue with accessing or retrieving business partner data through OData services.
  Possible Causes:
  
  Incorrect Module Name: The module name specified in the error message may be incorrect or not available in the system.
  Authorization Issues: The user may not have the necessary authorizations to access the business partner data.
  Data Inconsistencies: There may be inconsistencies or missing data in the business partner records.
  OData Service Issues: The OData service may not be properly configured or activated in the SAP Gateway.
  Network Issues: There could be network connectivity issues preventing access to the required data.
  System Configuration: The system may not be properly configured to handle requests for business partner data.
  
  Solutions:
  
  Check Module Name: Verify that the module name specified in the error message is correct and exists in the system.
  Review Authorizations: Ensure that the user has the necessary authorizations to access business partner data. This can be checked in transaction SU53 or by consulting with your security team.
  Data Validation: Check the business partner records for any inconsistencies or missing information. Use transaction BP to review the business partner data.
  OData Service Configuration:
  
  Ensure that the OData service is activated in the SAP Gateway. You can check this in transaction /IWFND/MAINT_SERVICE.
  If the service is not active, you can activate it using the same transaction.
  
  
  Network Troubleshooting: Check for any network issues that may be affecting connectivity to the SAP system or the OData service.
  System Logs: Review system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  Consult Documentation: Refer to SAP Notes or documentation related to the specific OData service or business partner functionality for any known issues or patches.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner), SLG1 (Application Log), and /IWFND/MAINT_SERVICE (OData Service Maintenance) for troubleshooting.
  
  If the issue persists after trying the above solutions, it may be necessary to involve your SAP Basis or technical team for further investigation.