How To Fix CRM_BUPA_MAPPING052 - Error during determination of the queue names from the ERP system

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BUPA_MAPPING - CRM BP Mapping Business Partner to Customer Master in R/3

• Message number: 052

• Message text: Error during determination of the queue names from the ERP system

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BUPA_MAPPING052 - Error during determination of the queue names from the ERP system ?

  The SAP error message CRM_BUPA_MAPPING052 indicates that there was an issue during the determination of queue names from the ERP system. This error typically occurs in the context of the integration between SAP CRM (Customer Relationship Management) and SAP ERP (Enterprise Resource Planning) systems, particularly when dealing with business partner data synchronization.
  Causes:
  
  Configuration Issues: The integration settings between the CRM and ERP systems may not be correctly configured. This includes settings related to the middleware or the RFC (Remote Function Call) connections.
  Missing or Incorrect Queue Names: The system may not be able to find the necessary queue names in the ERP system, which could be due to missing configuration or incorrect naming conventions.
  Network Issues: There may be network connectivity problems between the CRM and ERP systems, preventing the CRM system from accessing the required data.
  Authorization Issues: The user or system may not have the necessary authorizations to access the required data in the ERP system.
  System Errors: There could be underlying system errors or inconsistencies in the data that are causing the failure.
  
  Solutions:
  
  Check Configuration: Review the configuration settings in both the CRM and ERP systems. Ensure that the middleware (like SAP PI/PO) is correctly set up and that the RFC connections are functioning properly.
  Verify Queue Names: Ensure that the queue names are correctly defined in the ERP system. You can check the relevant transaction codes (like SMQ1 for outbound queues) to see if the queues exist and are active.
  Test Connectivity: Use transaction SM59 to test the RFC connection between the CRM and ERP systems. Ensure that the connection is working without errors.
  Check Authorizations: Verify that the user or system has the necessary authorizations to access the required data in the ERP system. This may involve checking roles and profiles assigned to the user.
  Review Logs: Check the application logs (transaction SLG1) for more detailed error messages that can provide additional context about the issue.
  Consult SAP Notes: Look for relevant SAP Notes that may address this specific error. SAP frequently releases notes that provide fixes or workarounds for known issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SMQ1, SMQ2, SLG1, and SM59 for monitoring queues, logs, and RFC connections.
  Integration Framework: Understanding the SAP CRM and ERP integration framework, including middleware components, can help in troubleshooting.
  SAP Community: Engage with the SAP Community or forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be beneficial to involve your SAP Basis team or consult with SAP support for further assistance.