How To Fix CRM_BUPA_MAPPING024 - The sendbits for eMail addresses could not be determined

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BUPA_MAPPING - CRM BP Mapping Business Partner to Customer Master in R/3

• Message number: 024

• Message text: The sendbits for eMail addresses could not be determined

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BUPA_MAPPING024 - The sendbits for eMail addresses could not be determined ?

  The SAP error message CRM_BUPA_MAPPING024 indicates that the system is unable to determine the send bits for email addresses in the context of Business Partner (BUPA) mapping. This error typically arises in scenarios where there is an issue with the configuration or data related to email addresses in the SAP Customer Relationship Management (CRM) system.
  Causes:
  
  Missing or Incorrect Email Address: The email address for the business partner may be missing or incorrectly formatted.
  Configuration Issues: There may be issues with the configuration settings related to email communication in the CRM system.
  Data Inconsistencies: There could be inconsistencies in the data stored for the business partner, such as missing entries in the relevant tables.
  Authorization Issues: The user may not have the necessary authorizations to access or modify the email address data.
  System Bugs: There may be bugs or issues in the version of SAP CRM being used.
  
  Solutions:
  
  Check Email Address: Verify that the email address for the business partner is correctly entered and formatted. Ensure that it is not empty.
  Review Configuration: Check the configuration settings for email communication in the CRM system. Ensure that all necessary settings are correctly configured.
  Data Consistency Check: Run data consistency checks to identify any inconsistencies in the business partner data. Use transaction codes like BP (Business Partner) to review the details.
  Authorization Check: Ensure that the user has the necessary authorizations to access and modify business partner data.
  Update or Patch System: If the issue persists, check for any available updates or patches for your SAP CRM system that may address known bugs.
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may provide additional insights or solutions for this specific error message.
  
  Related Information:
  
  Transaction Codes: Use transaction codes like BP for Business Partner maintenance and SICF for checking Internet Communication Framework settings.
  SAP Support: If the issue cannot be resolved internally, consider reaching out to SAP Support for assistance, providing them with the error message and any relevant logs or screenshots.
  Documentation: Review SAP documentation related to email configuration and business partner management for best practices and troubleshooting steps.
  
  By following these steps, you should be able to identify and resolve the issue related to the error message CRM_BUPA_MAPPING024.