How To Fix CRM_BUPA_MAPPING003 - No contact person is assigned to business partners &1 and &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BUPA_MAPPING - CRM BP Mapping Business Partner to Customer Master in R/3

• Message number: 003

• Message text: No contact person is assigned to business partners &1 and &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BUPA_MAPPING003 - No contact person is assigned to business partners &1 and &2 ?

  The SAP error message CRM_BUPA_MAPPING003 indicates that there is no contact person assigned to the specified business partners in the system. This error typically arises in scenarios where a business process requires a contact person to be associated with the business partners involved, such as in sales orders, service requests, or other customer relationship management (CRM) activities.
  Cause:
  
  Missing Contact Person: The primary cause of this error is that the business partners (BPs) referenced in the error message do not have any contact persons assigned to them.
  Incorrect Business Partner Configuration: The business partners may not have been set up correctly in the system, leading to the absence of contact persons.
  Data Migration Issues: If data was migrated from another system, it’s possible that the contact person data was not transferred correctly.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Business Partner Configuration:
  
  Go to the transaction code BP (Business Partner) in SAP.
  Search for the business partners mentioned in the error message.
  Verify if there are any contact persons assigned to these business partners.
  
  
  
  Assign Contact Persons:
  
  If no contact persons are assigned, you can add them by:
  
  Selecting the business partner.
  Navigating to the Relationships tab.
  Adding a new relationship for a contact person.
  
  
  Ensure that the contact person has the necessary roles and is active.
  
  
  
  Review Data Migration:
  
  If the issue arose after a data migration, review the migration process to ensure that contact person data was included and correctly mapped.
  
  
  
  Consult Documentation:
  
  Check SAP documentation or help resources for any specific requirements or configurations related to contact persons in your version of SAP CRM.
  
  
  
  Testing:
  
  After making the necessary changes, test the business process again to ensure that the error no longer occurs.
  
  
  
  Related Information:
  
  Business Partner Roles: Understand the different roles that can be assigned to business partners in SAP CRM, as this can affect how contact persons are managed.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional guidance.
  User Authorizations: Ensure that the user performing these actions has the necessary authorizations to modify business partner data.
  
  By following these steps, you should be able to resolve the CRM_BUPA_MAPPING003 error and ensure that the necessary contact persons are assigned to the relevant business partners.