How To Fix CRM_BUPA_HIERARCHY011 - Initial download is executed

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BUPA_HIERARCHY - CRM BP Group Hierarchy

• Message number: 011

• Message text: Initial download is executed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BUPA_HIERARCHY011 - Initial download is executed ?

  The SAP error message CRM_BUPA_HIERARCHY011 typically indicates that there is an issue related to the initial download of business partner hierarchy data in the SAP Customer Relationship Management (CRM) system. This error can occur during the synchronization process between the SAP CRM system and the backend system (like SAP ERP).
  Cause:
  The error message "Initial download is executed" suggests that the system is trying to perform an initial download of the business partner hierarchy, but it may be encountering issues such as:
  
  Data Inconsistencies: There may be inconsistencies or missing data in the business partner records that are preventing the download from completing successfully.
  Configuration Issues: The configuration settings for the business partner hierarchy or the download process may not be set up correctly.
  Network Issues: There could be network connectivity problems between the CRM system and the backend system.
  Authorization Issues: The user or process executing the download may not have the necessary authorizations to access the required data.
  System Performance: If the system is under heavy load, it may not be able to process the download in a timely manner.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Data Consistency:
  
  Verify that all business partner records are complete and consistent. Look for any missing or incorrect data that could be causing the issue.
  
  
  
  Review Configuration:
  
  Check the configuration settings for the business partner hierarchy in both the CRM and backend systems. Ensure that all necessary settings are correctly configured.
  
  
  
  Monitor Network Connectivity:
  
  Ensure that there are no network issues between the CRM and backend systems. You can perform a ping test or check network logs for any connectivity problems.
  
  
  
  Check Authorizations:
  
  Verify that the user or process executing the download has the necessary authorizations to access the business partner data.
  
  
  
  System Performance:
  
  Monitor system performance and resource usage. If the system is under heavy load, consider scheduling the download during off-peak hours.
  
  
  
  Re-execute the Download:
  
  After addressing any identified issues, try re-executing the initial download process. You can do this through the relevant transaction codes or programs in SAP.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes or patches that may address this specific error message.
  
  
  
  Logs and Traces:
  
  Review system logs and traces for more detailed error messages or warnings that could provide additional context for the issue.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like BP (Business Partner) or CRMD_ORDER (for CRM order management) to manage business partner data.
  SAP Help Documentation: Refer to the official SAP Help documentation for more detailed information on business partner hierarchy and initial downloads.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  
  If the problem persists after trying these solutions, it may be necessary to involve your SAP Basis or technical support team for further investigation.