How To Fix CRM_BUPA_FRG0130455 - Check status of SEPA mandates

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BUPA_FRG0130 -

• Message number: 455

• Message text: Check status of SEPA mandates

A contract account can only observe mandates with the status 'Active'
(1), 'To Be Confirmed' (2), 'Entered' (0) or 'Locked' (3).

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BUPA_FRG0130455 - Check status of SEPA mandates ?

  The SAP error message CRM_BUPA_FRG0130455, which states "Check status of SEPA mandates," typically occurs in the context of managing SEPA (Single Euro Payments Area) mandates within the SAP Customer Relationship Management (CRM) system. This error indicates that there is an issue with the status of the SEPA mandate associated with a business partner or customer.
  Cause:
  
  Invalid Mandate Status: The SEPA mandate may not be in a valid status for processing. For example, it could be inactive, expired, or not properly set up.
  Missing Mandate Information: Required information for the SEPA mandate may be missing or incomplete.
  Data Consistency Issues: There may be inconsistencies in the data related to the business partner or the mandate itself.
  Technical Issues: There could be underlying technical issues in the SAP system that are preventing the proper retrieval or processing of mandate information.
  
  Solution:
  
  Check Mandate Status: Go to the SEPA mandate management section in SAP and verify the status of the mandate. Ensure that it is active and valid.
  Review Mandate Details: Ensure that all required fields and information for the SEPA mandate are filled out correctly. This includes checking the mandate reference, date of signature, and any other relevant details.
  Update or Create Mandate: If the mandate is inactive or missing, you may need to update the existing mandate or create a new one as necessary.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on managing SEPA mandates.
  Check for System Issues: If the problem persists, check for any system errors or issues that may be affecting the SEPA mandate processing. This may involve consulting with your SAP Basis team or technical support.
  Contact SAP Support: If you are unable to resolve the issue, consider reaching out to SAP support for assistance, providing them with the error message and any relevant details.
  
  Related Information:
  
  SEPA Mandate Management: Understanding how SEPA mandates work within SAP CRM is crucial. Familiarize yourself with the processes for creating, updating, and managing mandates.
  Business Partner Data: Ensure that the business partner data is complete and accurate, as this can affect the status of SEPA mandates.
  SAP Notes and Knowledge Base: Check SAP Notes for any known issues or patches related to SEPA mandates and the specific error message you are encountering.
  
  By following these steps, you should be able to identify and resolve the issue related to the CRM_BUPA_FRG0130455 error message.