How To Fix CRM_BUPA_FRG0130415 - Enter a payer

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BUPA_FRG0130 -

• Message number: 415

• Message text: Enter a payer

What causes this issue?

You have specified a contract account for the payer but have not
specified a business partner for the payer.

System Response

The system rejects the contract account.

How to fix this error?

Specify a business partner for payer.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BUPA_FRG0130415 - Enter a payer ?

  The SAP error message CRM_BUPA_FRG0130415 typically indicates that a payer has not been specified in a transaction where it is required. This error is common in the context of Customer Relationship Management (CRM) processes, particularly when dealing with billing or financial transactions.
  Cause:
  The error occurs when:
  
  A transaction (like creating a sales order, invoice, or service request) requires a payer to be specified, but none has been provided.
  The payer field is either left blank or incorrectly filled.
  The payer is not defined in the system or is not linked to the business partner involved in the transaction.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check the Transaction: Review the transaction you are trying to execute. Ensure that all mandatory fields, especially the payer field, are filled out correctly.
  
  
  Specify a Payer:
  
  If you are creating a sales order or invoice, make sure to select a valid payer from the list of business partners.
  If you are using a custom transaction, ensure that the payer field is included and correctly mapped.
  
  
  
  Business Partner Configuration:
  
  Verify that the business partner you are using has a payer role assigned. You can do this by checking the business partner's roles in the SAP system.
  If the payer role is missing, you may need to add it or create a new business partner with the appropriate roles.
  
  
  
  Consult Documentation: If you are unsure about the required fields or the configuration, refer to the SAP documentation or help resources related to the specific transaction you are working with.
  
  
  User Authorization: Ensure that you have the necessary permissions to access and modify the payer information.
  
  
  Contact Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  Related Information:
  
  Business Partner Roles: Understanding the different roles (like payer, sold-to party, ship-to party) in SAP Business Partner management is crucial for proper configuration.
  Transaction Codes: Familiarize yourself with relevant transaction codes (like BP for Business Partner maintenance) to manage and verify business partner data.
  SAP Notes: Check for any SAP Notes related to this error message for additional insights or patches that may address the issue.
  
  By following these steps, you should be able to resolve the error and proceed with your transaction in SAP CRM.