How To Fix CRM_BUPA_FRG0040401 - Customer Since is a required entry field; fill the field

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BUPA_FRG0040 - Service BP Sales Classification

• Message number: 401

• Message text: Customer Since is a required entry field; fill the field

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BUPA_FRG0040401 - Customer Since is a required entry field; fill the field ?

  The SAP error message CRM_BUPA_FRG0040401 indicates that the "Customer Since" field is a required entry field that has not been filled in. This error typically occurs in the context of creating or updating a business partner (customer) record in the SAP Customer Relationship Management (CRM) module.
  Cause:
  The error arises when you attempt to save a business partner record without providing a value for the "Customer Since" field. This field is essential for defining the start date of the customer relationship and is often required for compliance, reporting, or business logic purposes.
  Solution:
  To resolve this error, you need to fill in the "Customer Since" field with a valid date. Here are the steps to do this:
  
  
  Navigate to the Business Partner Screen: Go to the transaction or screen where you are creating or editing the business partner.
  
  
  Locate the "Customer Since" Field: Find the field labeled "Customer Since" in the relevant section of the form.
  
  
  Enter a Valid Date: Input a valid date that represents when the customer relationship began. This date should be in the correct format as per your system's date settings.
  
  
  Save the Record: After filling in the required field, attempt to save the record again.
  
  
  Related Information:
  
  
  Field Requirements: The "Customer Since" field may have specific requirements regarding the format of the date or the range of acceptable dates. Ensure that the date you enter meets these criteria.
  
  
  Configuration Settings: If you are consistently encountering this error, it may be worth checking the configuration settings in your SAP system to see if there are any additional mandatory fields or validation rules that have been set up.
  
  
  User Permissions: Ensure that you have the necessary permissions to edit the business partner record. Sometimes, restrictions can lead to incomplete data entry.
  
  
  SAP Notes and Documentation: If the issue persists or if you need more detailed information, consider checking SAP Notes or the official SAP documentation for any updates or patches related to this error message.
  
  
  By following these steps, you should be able to resolve the error and successfully save the business partner record.