How To Fix CRM_BUPA_EXT_FRG003 - Hierarchy & deleted


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_BUPA_EXT_FRG - Messages from the Development Class CRM_BUPA_EXT_FRG

  • Message number: 003

  • Message text: Hierarchy & deleted

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_BUPA_EXT_FRG003 - Hierarchy & deleted ?

    The SAP error message CRM_BUPA_EXT_FRG003 typically indicates that there is an issue related to a business partner hierarchy, specifically that a hierarchy node has been deleted or is no longer valid. This error can occur in the context of Customer Relationship Management (CRM) when trying to access or manipulate business partner data that is part of a hierarchy.

    Cause:

    1. Deleted Hierarchy Node: The most common cause of this error is that the hierarchy node you are trying to access has been deleted from the system.
    2. Inconsistent Data: There may be inconsistencies in the data, such as references to a hierarchy that no longer exists.
    3. Authorization Issues: Sometimes, the user may not have the necessary authorizations to access certain hierarchy nodes.
    4. Data Migration Issues: If data has been migrated from another system, there may be references to deleted or invalid hierarchy nodes.

    Solution:

    1. Check Hierarchy Structure: Verify the current hierarchy structure in the system to ensure that the node you are trying to access still exists. You can do this by navigating to the relevant transaction in SAP that displays the hierarchy.
    2. Update References: If the hierarchy node has been deleted, you may need to update any references in your business partner records or transactions to point to a valid node.
    3. Recreate Deleted Nodes: If the deletion was accidental and the hierarchy node is still needed, consider recreating the node in the hierarchy.
    4. Authorization Check: Ensure that the user has the necessary authorizations to access the hierarchy. You may need to consult with your SAP security team to verify this.
    5. Data Consistency Check: Run consistency checks on your business partner data to identify and resolve any inconsistencies that may be causing the error.
    6. Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.

    Related Information:

    • Transaction Codes: You may use transaction codes like BP (Business Partner) or CRMD_ORDER (CRM Order Management) to access and manage business partner data.
    • SAP Documentation: Refer to the official SAP documentation for CRM and business partner management for more detailed information on hierarchies and business partner data management.
    • Support Community: Consider reaching out to the SAP Community or forums for additional insights from other users who may have encountered the same issue.

    If the problem persists after trying the above solutions, it may be beneficial to engage with your SAP support team or a consultant who specializes in SAP CRM for further assistance.

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