How To Fix CRM_BUPA_DQA008 - Account &1 has status '&2'


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_BUPA_DQA -

  • Message number: 008

  • Message text: Account &1 has status '&2'

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_BUPA_DQA008 - Account &1 has status '&2' ?

    The SAP error message CRM_BUPA_DQA008 indicates that a business partner (account) has a specific status that prevents certain operations from being performed. The message typically appears in the context of Customer Relationship Management (CRM) when trying to process or modify a business partner that is in a status that does not allow the requested action.

    Cause:

    The error message is triggered when:

    • The business partner (account) has a status that restricts certain actions (e.g., it may be marked as "inactive," "blocked," or "deleted").
    • The status of the business partner does not meet the requirements for the operation you are trying to perform (e.g., creating a transaction, updating details, etc.).

    Solution:

    To resolve this error, you can take the following steps:

    1. Check the Status of the Business Partner:

      • Use transaction code BP (Business Partner) to display the details of the business partner in question.
      • Look for the status field to determine what status is currently assigned to the business partner.
    2. Change the Status:

      • If the business partner is inactive or blocked, you may need to change its status to active or unblocked.
      • This can typically be done by editing the business partner record and changing the status accordingly.
    3. Consult with Your SAP Administrator:

      • If you do not have the necessary permissions to change the status, contact your SAP administrator or the relevant team responsible for managing business partners in your organization.
    4. Review Business Partner Configuration:

      • Ensure that the business partner configuration settings align with your business processes and that the statuses are being used appropriately.
    5. Check for Dependencies:

      • Sometimes, the status may be influenced by other related records or processes. Ensure that there are no dependencies that are causing the business partner to remain in its current status.

    Related Information:

    • Transaction Codes:

      • BP: Business Partner Maintenance
      • CRMD_ORDER: CRM Order Management (to check related transactions)
    • Documentation:

      • Refer to SAP Help documentation for more details on business partner statuses and their implications.
    • Support:

      • If the issue persists after checking the status and making necessary changes, consider reaching out to SAP support for further assistance.

    By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.

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