How To Fix CRM_BUPA_DIMA202 - The credit card details &1 are only available in &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BUPA_DIMA - CRM BP-Specific Implementation 'Data Integrity Manager'

• Message number: 202

• Message text: The credit card details &1 are only available in &2

What causes this issue?

Credit card details consist of the payment card type and the payment
card number.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BUPA_DIMA202 - The credit card details &1 are only available in &2 ?

  The SAP error message CRM_BUPA_DIMA202 indicates that the credit card details for a specific business partner (represented by &1) are only available in a specific system or client (represented by &2). This typically occurs in scenarios where there is a data inconsistency or a lack of synchronization between different systems or clients in an SAP landscape.
  Cause:
  
  Data Synchronization Issues: The credit card details may exist in a different client or system that is not currently accessible or synchronized with the one you are working in.
  Authorization Issues: The user may not have the necessary authorizations to view the credit card details in the current context.
  Data Migration or Transfer: If data has been migrated or transferred between systems, there may be inconsistencies or incomplete data transfer.
  Configuration Issues: There may be configuration settings that restrict access to certain data based on the client or system.
  
  Solution:
  
  Check Data Availability: Verify if the credit card details for the business partner exist in the specified system or client. You may need to log into that system to confirm.
  Data Synchronization: If the data is supposed to be available in the current system, ensure that any necessary data synchronization processes are executed. This may involve running background jobs or data transfer programs.
  User Authorizations: Check the user roles and authorizations to ensure that the user has the necessary permissions to access the credit card details.
  Consult with IT Support: If the issue persists, consult with your IT support team or SAP Basis team to investigate any underlying issues with data consistency or system configuration.
  Review Configuration Settings: Ensure that the configuration settings for data access and synchronization are correctly set up in the SAP system.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to business partner management and credit card processing for any specific guidelines or best practices.
  Transaction Codes: Familiarize yourself with relevant transaction codes (e.g., BP for Business Partner) that may help you navigate and troubleshoot the issue.
  
  If the problem continues after following these steps, it may be necessary to escalate the issue to SAP support for further assistance.