How To Fix CRM_BUPA_DIMA137 - The field &1 of remote mail &2 is different: &3 &4

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BUPA_DIMA - CRM BP-Specific Implementation 'Data Integrity Manager'

• Message number: 137

• Message text: The field &1 of remote mail &2 is different: &3 &4

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BUPA_DIMA137 - The field &1 of remote mail &2 is different: &3 &4 ?

  The SAP error message CRM_BUPA_DIMA137 typically occurs in the context of data synchronization or data transfer between different systems or components within the SAP Customer Relationship Management (CRM) module. This error indicates that there is a discrepancy between the data fields of a remote mail object and the corresponding fields in the local system.
  Cause:
  The error message is triggered when the system detects that a specific field (denoted as &1) of a remote mail object (denoted as &2) has different values in the local system compared to the remote system. The values are represented as &3 (the value in the local system) and &4 (the value in the remote system). This discrepancy can occur due to several reasons, including:
  
  Data Inconsistency: The data in the local and remote systems may not be synchronized, leading to differences in field values.
  Configuration Issues: There may be configuration settings that are not aligned between the systems.
  User Modifications: Manual changes made to the data in one system may not have been replicated in the other system.
  Integration Issues: Problems in the integration process or middleware that handles data transfer between systems.
  
  Solution:
  To resolve the error CRM_BUPA_DIMA137, you can follow these steps:
  
  
  Check Data Consistency: Verify the values of the specified field in both the local and remote systems. Ensure that they match and are consistent.
  
  
  Synchronize Data: If discrepancies are found, update the data in the local system to match the remote system or vice versa, depending on which data is correct.
  
  
  Review Configuration: Check the configuration settings related to data synchronization and ensure that they are correctly set up.
  
  
  Monitor Integration Processes: If the error is related to integration, review the logs and processes involved in data transfer to identify any issues.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to CRM and data synchronization for any specific guidance or known issues.
  
  
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for further assistance.
  
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like CRMD_ORDER or BP to check the business partner or order details related to the error.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Data Transfer Tools: Familiarize yourself with the tools and methods used for data transfer between systems, such as middleware or SAP PI/PO, if applicable.
  
  By following these steps, you should be able to identify and resolve the underlying issue causing the CRM_BUPA_DIMA137 error message.