How To Fix CRM_BUPA_DIMA116 - Different comments (&1) for the output device &2: &3 &4

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BUPA_DIMA - CRM BP-Specific Implementation 'Data Integrity Manager'

• Message number: 116

• Message text: Different comments (&1) for the output device &2: &3 &4

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BUPA_DIMA116 - Different comments (&1) for the output device &2: &3 &4 ?

  The SAP error message CRM_BUPA_DIMA116 indicates that there are different comments or settings for the output device specified in the message. This typically occurs in the context of printing or outputting documents in SAP CRM (Customer Relationship Management) when there are inconsistencies in the configuration of the output device.
  Cause:
  
  Multiple Output Devices: The error can arise when there are multiple output devices configured for the same document type, and each device has different comments or settings associated with it.
  Inconsistent Configuration: The output device may have been configured with different parameters or comments in different places, leading to a conflict.
  User Authorization Issues: Sometimes, the user may not have the necessary authorizations to access or modify the output device settings, leading to discrepancies.
  
  Solution:
  
  
  Check Output Device Configuration:
  
  Go to the transaction code SPAD (Spool Administration) in SAP.
  Look for the output device mentioned in the error message.
  Verify the configuration settings and comments for that output device.
  Ensure that all settings are consistent across different configurations.
  
  
  
  Standardize Comments:
  
  If there are multiple output devices with different comments, standardize them to ensure consistency.
  You may need to consult with your SAP Basis or technical team to make these changes.
  
  
  
  Review User Authorizations:
  
  Ensure that the user has the necessary authorizations to access and modify the output device settings.
  Check the user roles and profiles to confirm that they have the required permissions.
  
  
  
  Test Output:
  
  After making the necessary changes, test the output again to see if the error persists.
  If the issue continues, consider checking for any additional logs or messages that may provide further insight.
  
  
  
  Related Information:
  
  Transaction Codes: SPAD (Spool Administration), NACE (Output Types), and CRMD_ORDER (for CRM order management).
  Documentation: Refer to SAP Help documentation for detailed information on output device configuration and troubleshooting.
  SAP Notes: Check for any relevant SAP Notes that may address known issues related to output devices and the specific error message.
  
  If the problem persists after following these steps, it may be beneficial to reach out to SAP support or consult with an SAP expert for further assistance.