How To Fix CRM_BUPA_DIMA092 - The standard output devices are different: &1 &2 &4


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_BUPA_DIMA - CRM BP-Specific Implementation 'Data Integrity Manager'

  • Message number: 092

  • Message text: The standard output devices are different: &1 &2 &4

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_BUPA_DIMA092 - The standard output devices are different: &1 &2 &4 ?

    The SAP error message CRM_BUPA_DIMA092 indicates that there is a mismatch between the standard output devices configured in the system. This error typically arises when there are discrepancies in the output device settings for different documents or processes, such as when trying to print or send documents related to business partners in the CRM module.

    Cause:

    The error message is triggered when the system detects that the standard output devices for the involved documents or processes are not the same. This can happen due to:

    1. Different Output Device Settings: The output devices configured for different documents (e.g., sales orders, invoices) are set to different printers or output formats.
    2. User-Specific Settings: Individual user settings may override the standard settings, leading to inconsistencies.
    3. Configuration Issues: There may be issues in the configuration of output types or output determination procedures.

    Solution:

    To resolve the error, you can follow these steps:

    1. Check Output Device Settings:

      • Go to the transaction code SPAD (Spool Administration) to review the output devices configured in the system.
      • Ensure that the output devices for the relevant documents are consistent and correctly configured.
    2. Review User Settings:

      • Check if the user-specific output device settings are causing the issue. You can do this by going to the user profile settings (transaction code SU01).
      • Ensure that the user’s default output device matches the standard output device for the documents being processed.
    3. Output Type Configuration:

      • Review the output type configuration in the relevant customizing settings (transaction code SPRO).
      • Ensure that the output types used for the documents are correctly assigned to the appropriate output devices.
    4. Consistency Check:

      • Perform a consistency check for the output determination procedure to ensure that all necessary settings are aligned.
    5. Testing:

      • After making the necessary adjustments, test the output process again to see if the error persists.

    Related Information:

    • Transaction Codes:

      • SPAD: Spool Administration
      • SU01: User Maintenance
      • SPRO: Customizing Implementation Guide
    • Documentation: Refer to SAP Help documentation for detailed information on output management and configuration.

    • SAP Notes: Check for any relevant SAP Notes that may address specific issues related to this error message.

    If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis or technical team for further investigation, as there may be underlying system configuration issues that need to be addressed.

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