How To Fix CRM_BUPA_DIMA072 - No telephone number was indicated as standard in &1 &2 &4

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BUPA_DIMA - CRM BP-Specific Implementation 'Data Integrity Manager'

• Message number: 072

• Message text: No telephone number was indicated as standard in &1 &2 &4

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BUPA_DIMA072 - No telephone number was indicated as standard in &1 &2 &4 ?

  The SAP error message CRM_BUPA_DIMA072 indicates that there is no telephone number set as the standard for a business partner (BP) in the system. This error typically arises in the context of Customer Relationship Management (CRM) when trying to perform actions that require a standard telephone number for a business partner, such as creating or updating a contact or account.
  Cause:
  
  Missing Standard Telephone Number: The business partner does not have a telephone number marked as standard in the system.
  Data Inconsistency: There may be inconsistencies in the data entry for the business partner, leading to the absence of a standard telephone number.
  Configuration Issues: The configuration settings for business partner data might not be set up correctly, leading to the inability to designate a standard telephone number.
  
  Solution:
  
  
  Check Business Partner Data:
  
  Navigate to the business partner in question using transaction code BP.
  Go to the "Addresses" tab and check the telephone numbers listed.
  Ensure that at least one telephone number is marked as "Standard". You can do this by selecting the telephone number and setting it as standard.
  
  
  
  Add a Standard Telephone Number:
  
  If no telephone number exists, you can add a new one.
  Click on "Add" to enter a new telephone number and ensure to mark it as standard.
  
  
  
  Review Data Entry:
  
  Ensure that all required fields are filled out correctly and that there are no missing entries that could lead to this error.
  
  
  
  Check Configuration:
  
  If the issue persists, review the configuration settings for business partners in the CRM system to ensure that the standard telephone number functionality is correctly set up.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for additional guidance on managing business partner data.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  BP - Business Partner Maintenance
  CRMD_ORDER - CRM Order Management (if applicable)
  
  
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  
  
  User Roles and Authorizations: Ensure that the user has the necessary permissions to edit business partner data.
  
  
  By following these steps, you should be able to resolve the error message CRM_BUPA_DIMA072 and ensure that the business partner has a standard telephone number set up correctly.