How To Fix CRM_BUPA_DIMA068 - The output devices are only available in &1 &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BUPA_DIMA - CRM BP-Specific Implementation 'Data Integrity Manager'

• Message number: 068

• Message text: The output devices are only available in &1 &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BUPA_DIMA068 - The output devices are only available in &1 &2 ?

  The SAP error message CRM_BUPA_DIMA068 indicates that the output devices you are trying to use are only available in specific contexts or configurations, typically related to the output management in SAP Customer Relationship Management (CRM) or Business Partner (BP) scenarios. This error often arises when attempting to generate or send output (like print documents, emails, etc.) and the system cannot find the appropriate output device.
  Cause:
  
  Output Device Configuration: The output devices may not be configured correctly in the system. This could mean that the output device is not defined for the specific application or context you are working in.
  User Authorizations: The user may not have the necessary authorizations to access the specified output devices.
  Output Type Settings: The output type settings may not be correctly defined or linked to the output device.
  Client-Specific Settings: The output devices may be available only in certain clients or environments, and the current client may not have access to them.
  
  Solution:
  
  
  Check Output Device Configuration:
  
  Go to transaction SPAD (Spool Administration) and verify that the output devices are correctly configured and available.
  Ensure that the output devices are assigned to the correct output types.
  
  
  
  Review Output Type Settings:
  
  Check the configuration of the output type in transaction NACE (Output Types) to ensure that it is correctly set up to use the desired output device.
  
  
  
  User Authorizations:
  
  Verify that the user has the necessary authorizations to access the output devices. This can be checked in transaction SU01 (User Maintenance) or by consulting with your security team.
  
  
  
  Client-Specific Settings:
  
  If the output devices are only available in certain clients, ensure that you are working in the correct client. You may need to switch to a different client where the output devices are configured.
  
  
  
  Testing:
  
  After making any changes, test the output generation again to see if the issue is resolved.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Review the SAP documentation related to output management in CRM to understand the configuration and setup better.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.