How To Fix CRM_BUPA_DIMA064 - The e-mail addresses are only available in &1 &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BUPA_DIMA - CRM BP-Specific Implementation 'Data Integrity Manager'

• Message number: 064

• Message text: The e-mail addresses are only available in &1 &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BUPA_DIMA064 - The e-mail addresses are only available in &1 &2 ?

  The SAP error message CRM_BUPA_DIMA064 indicates that there is an issue related to the availability of email addresses in the system. This error typically arises when you are trying to access or process email addresses for business partners, but the email addresses are not available in the expected context or data structure.
  Cause:
  The error message "The e-mail addresses are only available in &1 &2" suggests that the email addresses you are trying to access are only available in a specific context or data set, which is indicated by the placeholders &1 and &2. This could mean that the email addresses are not maintained for the business partner in the current view or that the data is not loaded or accessible in the current transaction.
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Business Partner Data: Ensure that the email addresses are correctly maintained for the business partner in question. You can do this by navigating to the business partner master data and verifying the email address entries.
  
  
  Review Context: Understand the context in which you are trying to access the email addresses. The error message indicates that the email addresses are only available in a specific context. Make sure you are in the correct transaction or view that allows access to the email addresses.
  
  
  Data Synchronization: If the email addresses are supposed to be available but are not showing up, check if there is a data synchronization issue. Ensure that the relevant data has been properly synchronized between different systems (e.g., CRM and ERP).
  
  
  Authorization Check: Verify that you have the necessary authorizations to view the email addresses for the business partner. Sometimes, access restrictions can lead to such errors.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to this error message for any specific guidance or patches that may address the issue.
  
  
  Contact Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with the error message details and the context in which it occurs.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for managing business partner data, such as BP (Business Partner) transaction.
  SAP Notes: Search for SAP Notes related to CRM_BUPA_DIMA064 for any known issues or fixes.
  Business Partner Roles: Understand the roles assigned to business partners, as email addresses may be linked to specific roles.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.