How To Fix CRM_BUPA_DIMA061 - The fax numbers are only available in &1 &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BUPA_DIMA - CRM BP-Specific Implementation 'Data Integrity Manager'

• Message number: 061

• Message text: The fax numbers are only available in &1 &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BUPA_DIMA061 - The fax numbers are only available in &1 &2 ?

  The SAP error message CRM_BUPA_DIMA061 indicates that fax numbers are only available in specific contexts or configurations, typically related to business partner data in the SAP Customer Relationship Management (CRM) module. This error usually arises when there is an attempt to access or utilize fax numbers that are not properly configured or are missing in the relevant business partner data.
  Cause:
  
  Missing Fax Number Configuration: The business partner may not have a fax number assigned in the relevant data records.
  Incorrect Data Context: The system may be trying to access fax numbers in a context where they are not available or applicable.
  Data Inconsistency: There may be inconsistencies in the data setup for the business partner, leading to the unavailability of fax numbers.
  
  Solution:
  
  
  Check Business Partner Data:
  
  Navigate to the business partner record in SAP CRM.
  Verify if the fax number is correctly entered in the relevant fields.
  If the fax number is missing, add it to the business partner's contact information.
  
  
  
  Review Configuration Settings:
  
  Ensure that the fax number field is enabled and configured correctly in the system settings.
  Check if there are any specific settings or restrictions that might prevent the fax number from being accessed.
  
  
  
  Data Synchronization:
  
  If the business partner data is synchronized with other systems (like SAP ERP), ensure that the synchronization process is functioning correctly and that all relevant data is up to date.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on handling business partner data and fax number configurations.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide insights based on the specific configuration and version of your SAP system.
  
  
  
  Related Information:
  
  Business Partner Master Data: Understanding how business partner master data is structured in SAP CRM can help in troubleshooting issues related to contact information.
  SAP Notes and Knowledge Base Articles: Search for relevant SAP Notes or articles that may address similar issues or provide patches and updates.
  User Roles and Authorizations: Ensure that the user attempting to access or modify the fax number has the necessary authorizations to do so.
  
  By following these steps, you should be able to resolve the error message CRM_BUPA_DIMA061 and ensure that fax numbers are correctly configured and accessible in your SAP CRM system.