How To Fix CRM_BUPA_DIMA000 - There is no entry in table CRMM_BUT_CUSTNO for BP &1 and customer &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BUPA_DIMA - CRM BP-Specific Implementation 'Data Integrity Manager'

• Message number: 000

• Message text: There is no entry in table CRMM_BUT_CUSTNO for BP &1 and customer &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BUPA_DIMA000 - There is no entry in table CRMM_BUT_CUSTNO for BP &1 and customer &2 ?

  The SAP error message CRM_BUPA_DIMA000 indicates that there is no entry in the table CRMM_BUT_CUSTNO for a specific Business Partner (BP) and customer number combination. This error typically arises in the context of Customer Relationship Management (CRM) when the system is trying to access or process data related to a business partner that does not have a corresponding entry in the customer number table.
  Cause:
  
  Missing Data: The most common cause is that the Business Partner (BP) has not been properly linked to a customer number in the CRM system.
  Data Migration Issues: If data was migrated from another system, there may have been issues during the migration process that resulted in missing entries.
  Incorrect Configuration: There may be configuration issues in the CRM system that prevent the proper linking of business partners to customer numbers.
  Deletion of Entries: The entry might have been deleted or not created due to some error in the process.
  
  Solution:
  
  
  Check Business Partner Configuration:
  
  Ensure that the Business Partner (BP) exists in the system and is correctly configured.
  Use transaction code BP to check the details of the Business Partner.
  
  
  
  Create or Update Customer Number:
  
  If the customer number does not exist for the BP, you may need to create it. This can typically be done through the transaction code BP or CRM depending on your system configuration.
  Ensure that the customer number is correctly assigned to the Business Partner.
  
  
  
  Data Consistency Check:
  
  Run consistency checks to ensure that all necessary entries exist in the relevant tables. You can use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to check for inconsistencies.
  
  
  
  Review Migration Logs:
  
  If data migration was involved, review the migration logs to identify any issues that may have occurred during the process.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to this error message for any specific recommendations or patches that may be applicable.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Table CRMM_BUT_CUSTNO: This table is used to store the relationship between Business Partners and customer numbers. Understanding its structure and contents can help in troubleshooting.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP, CRMD_ORDER, and SE11 (for table display) to navigate and check the necessary data.
  SAP Notes: Check for any SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.