How To Fix CRM_BUPA_CLASS114 - Criterion &1 is used in category &2 and therefore cannot be deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BUPA_CLASS - Service BP Classification

• Message number: 114

• Message text: Criterion &1 is used in category &2 and therefore cannot be deleted

Self-Explanatory Message

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• What is the cause and solution for SAP error message CRM_BUPA_CLASS114 - Criterion &1 is used in category &2 and therefore cannot be deleted ?

  The SAP error message CRM_BUPA_CLASS114 indicates that a specific criterion (denoted as &1) is being used in a particular category (denoted as &2) and therefore cannot be deleted. This typically occurs in the context of Business Partner (BP) classification in SAP CRM, where certain criteria are linked to categories and cannot be removed if they are still in use.
  Cause:
  
  Active Usage: The criterion you are trying to delete is actively being used in one or more business partner categories. This means that there are existing records or configurations that reference this criterion.
  Data Integrity: SAP enforces data integrity rules to prevent the deletion of criteria that are still in use, which could lead to inconsistencies in the data.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Identify Usage:
  
  Check where the criterion is being used. You can do this by navigating to the relevant configuration settings in SAP CRM and reviewing the categories that reference the criterion.
  Use transaction codes like BP (Business Partner) or CRMD_ORDER (for CRM orders) to investigate the usage of the criterion.
  
  
  
  Remove References:
  
  If you find that the criterion is linked to specific business partner categories, you will need to remove those references before you can delete the criterion.
  This may involve editing the category settings to unlink the criterion.
  
  
  
  Delete the Criterion:
  
  Once all references to the criterion have been removed, you should be able to delete it without encountering the error.
  
  
  
  Consult Documentation:
  
  If you are unsure about the implications of deleting a criterion, consult the SAP documentation or your organization's SAP support team for guidance.
  
  
  
  Testing:
  
  After making changes, ensure to test the system to confirm that the deletion has not affected any other functionalities or data integrity.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP for Business Partner management and SPRO for configuration settings.
  SAP Notes: Check SAP Notes for any specific patches or updates related to this error message.
  User Roles: Ensure that you have the necessary authorizations to make changes to business partner classifications and criteria.
  
  By following these steps, you should be able to resolve the CRM_BUPA_CLASS114 error and manage your business partner criteria effectively.