How To Fix CRM_BUPA_BOL027 - Enter the hierarchy ID

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BUPA_BOL -

• Message number: 027

• Message text: Enter the hierarchy ID

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BUPA_BOL027 - Enter the hierarchy ID ?

  The SAP error message CRM_BUPA_BOL027 ("Enter the hierarchy ID") typically occurs in the SAP Customer Relationship Management (CRM) module when a user is trying to create or modify a business partner or organizational unit and has not provided a required hierarchy ID. This ID is necessary for the system to understand the context of the business partner's position within a hierarchy.
  Cause:
  
  Missing Hierarchy ID: The most common cause of this error is that the user has not entered a hierarchy ID in the relevant field when creating or editing a business partner.
  Configuration Issues: There may be issues with the configuration of the business partner hierarchy in the system.
  User Input Error: The user may have overlooked the field or entered an incorrect value.
  
  Solution:
  
  Enter Hierarchy ID: Ensure that you enter a valid hierarchy ID in the designated field. This ID should correspond to an existing hierarchy in the system.
  Check Configuration: If you are unsure about the hierarchy IDs available, check the configuration settings for business partner hierarchies in your SAP system. You may need to consult with your SAP administrator or functional consultant.
  Review Documentation: Refer to the SAP documentation or help files related to business partner management to understand the requirements for hierarchy IDs.
  User Training: If this error is common among users, consider providing training or guidance on how to properly enter data related to business partners and hierarchies.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like BP (Business Partner) to access the relevant screens for entering or modifying business partner data.
  SAP Notes: Check for any relevant SAP Notes that may address this error or provide additional context or fixes.
  Support: If the issue persists after following the above steps, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  By ensuring that the hierarchy ID is correctly entered and configured, you should be able to resolve the error message CRM_BUPA_BOL027.