How To Fix CRM_BUPA_BOL006 - Account (contact) &1 already has owner &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BUPA_BOL -

• Message number: 006

• Message text: Account (contact) &1 already has owner &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BUPA_BOL006 - Account (contact) &1 already has owner &2 ?

  The SAP error message CRM_BUPA_BOL006 indicates that the account (or contact) you are trying to assign already has an owner assigned to it. This is a common issue in SAP Customer Relationship Management (CRM) when dealing with business partners, contacts, or accounts.
  Cause:
  The error occurs because:
  
  The business partner (BP) or contact already has an existing owner assigned in the system.
  You are attempting to assign a new owner to the same business partner without first removing the existing owner.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Existing Owner:
  
  Navigate to the business partner or contact in question and check who the current owner is. This can usually be done through the business partner transaction or by using the relevant CRM transaction codes.
  
  
  
  Remove Existing Owner:
  
  If you need to change the owner, you will first need to remove the existing owner. This can typically be done by editing the business partner details and clearing the owner field.
  
  
  
  Assign New Owner:
  
  After removing the existing owner, you can then assign the new owner to the business partner or contact.
  
  
  
  Authorization Check:
  
  Ensure that you have the necessary authorizations to change the owner of the business partner. If you do not have the required permissions, you may need to contact your system administrator.
  
  
  
  Consult Documentation:
  
  If you are unsure about the process, refer to the SAP documentation or help files related to business partner management in CRM for detailed instructions.
  
  
  
  Related Information:
  
  
  Transaction Codes: Common transaction codes for managing business partners in SAP CRM include:
  
  BP (Business Partner)
  CRMD_ORDER (CRM Order Management)
  
  
  
  Business Partner Roles: Understand the roles assigned to business partners, as different roles may have different owners.
  
  
  Customization: If this is a frequent issue, consider discussing with your SAP administrator or consultant about customizing the ownership assignment process to better fit your business needs.
  
  
  SAP Notes: Check for any relevant SAP Notes or updates that might address this issue or provide additional guidance.
  
  
  By following these steps, you should be able to resolve the CRM_BUPA_BOL006 error and successfully manage the ownership of business partners in your SAP CRM system.