How To Fix CRM_BUAG_INTERFACE110 - The system cannot guarantee that the numbers match(business agreement &1)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_BUAG_INTERFACE - Data Exchange of CRM Business Agreement via Middleware

  • Message number: 110

  • Message text: The system cannot guarantee that the numbers match(business agreement &1)

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  • What causes this issue?

    When replicating a contract account in a CRM business agreement, the
    business agreement must be created with the same number. However, no
    external number range exists for this number for the number range object
    BUAG, which is allocated to a business agreement class. The numbers must
    be identical in certain components, such as IS-U.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_BUAG_INTERFACE110 - The system cannot guarantee that the numbers match(business agreement &1) ?

    The SAP error message CRM_BUAG_INTERFACE110 indicates that there is a mismatch between the business agreement numbers in the system. This error typically arises in the context of business agreements in SAP Customer Relationship Management (CRM) when the system cannot ensure that the business agreement numbers are consistent or valid.

    Cause:

    1. Data Inconsistency: There may be inconsistencies in the data between the CRM system and other connected systems (like ERP).
    2. Incorrect Configuration: The configuration settings for business agreements may not be set up correctly.
    3. Missing Data: Required data for the business agreement may be missing or incomplete.
    4. Integration Issues: If there are integration points with other systems, issues in data transfer or mapping can lead to mismatches.
    5. User Input Errors: Manual entry errors when creating or updating business agreements can lead to discrepancies.

    Solution:

    1. Check Data Consistency: Verify the business agreement numbers in both the CRM and any connected systems to ensure they match.
    2. Review Configuration: Check the configuration settings related to business agreements in the CRM system to ensure they are set up correctly.
    3. Complete Missing Data: Ensure that all required fields and data for the business agreement are filled out correctly.
    4. Integration Monitoring: If there are integration points, monitor the data transfer processes to identify any issues or errors.
    5. Error Logs: Check the system logs for any additional error messages that may provide more context on the issue.
    6. Consult Documentation: Refer to SAP documentation or notes related to business agreements for any specific guidance or known issues.
    7. Contact Support: If the issue persists, consider reaching out to SAP support for assistance, providing them with the error message and any relevant details.

    Related Information:

    • SAP Notes: Look for SAP Notes related to CRM business agreements for any patches or updates that may address known issues.
    • Transaction Codes: Familiarize yourself with relevant transaction codes (like CRMD_ORDER) to navigate and troubleshoot business agreements.
    • User Roles: Ensure that the user roles and authorizations are correctly set up to access and modify business agreements.
    • Testing: After making changes, conduct thorough testing to ensure that the issue is resolved and that business agreements are functioning as expected.

    By following these steps, you should be able to identify and resolve the issue related to the CRM_BUAG_INTERFACE110 error message.

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