How To Fix CRM_BTX_EEW_WIZARD012 - No OLTP System has Been Maintained in EEW Customizing

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BTX_EEW_WIZARD - Extension Bus. Transactions via EEW: Messages in Wizard

• Message number: 012

• Message text: No OLTP System has Been Maintained in EEW Customizing

What causes this issue?

You have set the attribute "Relevant for Transfer to R/3" for a field.
However, you have not maintained an SAP R/3 System in Customizing of the
Easy Enhancement Workbench.

System Response

When you close the Wizard, the generation step triggered by it results
in an error.

How to fix this error?

You have two options:
Terminate the Wizard. This loses your entries. Maintain the missing
entry in Customizing of the Easy Enhancement Workbench
(<ZK>Customer Relationship Management -> CRM Cross-Application
Components -> Easy Enhancement Workbench</>) and restart the Wizard.
Close the Wizard as planned. This keeps your entries. The generation
step results in an error. Now maintain the missing entry in Customizing
and restart the generation step.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BTX_EEW_WIZARD012 - No OLTP System has Been Maintained in EEW Customizing ?

  The SAP error message CRM_BTX_EEW_WIZARD012 indicates that there is no OLTP (Online Transaction Processing) system maintained in the EEW (Enhanced Enterprise Workflow) customizing settings. This error typically arises when you are trying to use the EEW functionality in SAP CRM, but the system configuration is incomplete.
  Cause:
  The primary cause of this error is that the system lacks the necessary configuration to link the EEW functionality with an OLTP system. This can happen if:
  
  The OLTP system has not been defined in the EEW customizing settings.
  The configuration settings have been deleted or not properly set up.
  There may be a missing or incorrect entry in the relevant customizing tables.
  
  Solution:
  To resolve this error, you need to maintain the OLTP system in the EEW customizing settings. Here are the steps to do this:
  
  
  Access the Customizing Settings:
  
  Go to the SAP Easy Access screen.
  Navigate to the customizing transaction by entering SPRO in the command field and pressing Enter.
  
  
  
  Find the EEW Customizing:
  
  In the SAP Reference IMG, navigate to:
  Customer Relationship Management -> Basic Functions -> Enhanced Enterprise Workflow -> Define OLTP System
  
  
  
  
  Define the OLTP System:
  
  In the "Define OLTP System" section, you will need to create or modify an entry for your OLTP system.
  Ensure that you enter the correct system details, including the system ID, client, and any other required parameters.
  
  
  
  Save Your Changes:
  
  After entering the necessary information, save your changes.
  
  
  
  Check for Additional Configuration:
  
  Ensure that all other related configurations for EEW are correctly set up. This may include workflow settings, business object definitions, and other related components.
  
  
  
  Test the Configuration:
  
  After making the changes, test the functionality that was previously causing the error to ensure that the issue has been resolved.
  
  
  
  Related Information:
  
  Transaction Codes: You may find it useful to familiarize yourself with relevant transaction codes such as SWDD (Workflow Builder) and SWI1 (Work Item Selection) for further workflow management.
  Documentation: Refer to SAP Help documentation for detailed guidance on EEW and OLTP system configuration.
  Support: If the issue persists after following the above steps, consider reaching out to your SAP Basis or CRM support team for further assistance.
  
  By following these steps, you should be able to resolve the error and successfully maintain the OLTP system in your EEW configuration.