How To Fix CRM_BTMF220 - Sharing contract is currently being transferred to a new rating area

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BTMF - Messages for Processing-Framework

• Message number: 220

• Message text: Sharing contract is currently being transferred to a new rating area

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BTMF220 - Sharing contract is currently being transferred to a new rating area ?

  The SAP error message CRM_BTMF220 indicates that a sharing contract is currently being transferred to a new rating area. This error typically arises in the context of SAP Convergent Charging (SAP CC) or SAP Billing and Revenue Innovation Management (BRIM) when there are issues related to the transfer of contracts or the rating process.
  Cause:
  
  Ongoing Transfer Process: The error suggests that the sharing contract is in the middle of a transfer process to a new rating area, which means that the system is currently processing this change and cannot perform additional operations on the contract until the transfer is complete.
  Concurrency Issues: There may be multiple processes trying to access or modify the same contract simultaneously, leading to conflicts.
  System Configuration: There could be configuration issues in the rating area settings or in the contract management settings that are causing the transfer to fail or hang.
  
  Solution:
  
  Wait for Completion: If the transfer is still in progress, wait for the process to complete. You can check the status of the contract in the system to see if it is still being processed.
  Check for Locks: Use transaction codes like SM12 to check for any locks on the contract. If there are locks, you may need to wait for them to be released or contact your system administrator to resolve them.
  Review Logs: Check the application logs (transaction SLG1) for any additional error messages or warnings that might provide more context about the issue.
  Reprocess the Contract: If the transfer has failed, you may need to reprocess the contract. This can often be done through the relevant transaction in SAP.
  Configuration Review: Review the configuration settings related to the rating area and sharing contracts to ensure they are set up correctly. This may involve checking the customizing settings in the SAP system.
  Consult Documentation: Refer to SAP Notes or the official SAP documentation for any known issues or patches related to this error message.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide guidance on similar issues.
  Transaction Codes: Familiarize yourself with transaction codes related to contract management, billing, and rating areas, such as CRMD_ORDER, FPLT, or FPLT_CUST.
  Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the steps you have already taken.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the CRM_BTMF220 error message.