How To Fix CRM_BTMF213 - Product &1 cannot be used as it's not of type Subscription

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BTMF - Messages for Processing-Framework

• Message number: 213

• Message text: Product &1 cannot be used as it's not of type Subscription

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BTMF213 - Product &1 cannot be used as it's not of type Subscription ?

  The SAP error message CRM_BTMF213 indicates that a specific product cannot be used in a particular context because it is not classified as a "Subscription" type product. This error typically arises in the SAP Customer Relationship Management (CRM) module, particularly when dealing with subscription management or billing scenarios.
  Cause:
  The error occurs when:
  
  You are trying to perform an operation (like creating a subscription, contract, or order) that requires the product to be of type "Subscription."
  The product in question is not defined as a subscription in the system, which means it lacks the necessary attributes or settings to be treated as a subscription product.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Product Type:
  
  Go to the product master data in SAP and verify the type of the product you are trying to use. Ensure that it is set up as a "Subscription" product.
  
  
  
  Modify Product Attributes:
  
  If the product is not set as a subscription, you may need to change its attributes. This can typically be done in the product master data settings. Look for a field that specifies the product type and change it to "Subscription."
  
  
  
  Create a New Subscription Product:
  
  If modifying the existing product is not feasible, consider creating a new product specifically designed as a subscription. Ensure that all necessary attributes and settings are configured correctly.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help files related to product types and subscription management to ensure you are following the correct procedures.
  
  
  
  Check Configuration Settings:
  
  If you have access to the configuration settings, ensure that the subscription product type is properly configured in the system. This may involve checking the relevant customizing settings in the SAP system.
  
  
  
  User Authorization:
  
  Ensure that you have the necessary authorizations to create or modify products in the system. Lack of proper permissions can sometimes lead to unexpected errors.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional guidance.
  Transaction Codes: Familiarize yourself with transaction codes related to product management in SAP CRM, such as CRMD_ORDER for managing orders or CRMD_ORDERADM_H for accessing order administration.
  Support: If the issue persists after trying the above solutions, consider reaching out to your SAP support team or consulting with an SAP expert who can provide more tailored assistance.
  
  By following these steps, you should be able to resolve the CRM_BTMF213 error and successfully use the product in the desired context.