How To Fix CRM_BTMF100 - Process type &1 of the order deviates from the requested process type

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BTMF - Messages for Processing-Framework

• Message number: 100

• Message text: Process type &1 of the order deviates from the requested process type

What causes this issue?

You should execute a process in a subscription contract. When reading
the relevant subscription order<(>,<)> it was determined that the
process type &V1& assigned to the order deviates from the requested
process type &V2&, meaning that further processing with the requested
process is not possible.

System Response

There is a fatal data inconsistency.

How to fix this error?

Check the process settings for the chosen scenario in Customizing.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BTMF100 - Process type &1 of the order deviates from the requested process type ?

  The SAP error message CRM_BTMF100 indicates that there is a mismatch between the process type of an order and the requested process type. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when dealing with business transactions, such as sales orders or service orders.
  Cause:
  The error can be caused by several factors, including:
  
  Configuration Issues: The process type assigned to the order may not match the expected process type defined in the system configuration.
  Order Type Mismatch: The order type being processed may not be compatible with the requested process type.
  Customizations: If there are custom developments or enhancements in the system, they may lead to discrepancies in process type assignments.
  Data Entry Errors: Incorrect data entry during the creation or modification of the order can lead to this error.
  
  Solution:
  To resolve the CRM_BTMF100 error, you can take the following steps:
  
  
  Check Configuration:
  
  Review the configuration settings for the process types in the SAP CRM system. Ensure that the process type assigned to the order is correctly configured and matches the expected process type.
  Navigate to the relevant customizing settings in SPRO (SAP Project Reference Object) and verify the process type settings.
  
  
  
  Verify Order Type:
  
  Check the order type of the transaction that is causing the error. Ensure that it is compatible with the requested process type.
  If necessary, change the order type to one that matches the expected process type.
  
  
  
  Review Custom Code:
  
  If there are any custom developments or enhancements, review the code to ensure that it is not causing the mismatch. Debugging may be necessary to identify the root cause.
  
  
  
  Data Validation:
  
  Validate the data entered in the order. Ensure that all required fields are filled out correctly and that there are no inconsistencies.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific error message for additional guidance and troubleshooting steps.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with detailed information about the error, including the order details and any relevant configuration settings.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like CRMD_ORDER to view and manage orders, or SPRO to access configuration settings.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional insights.
  Testing: After making changes, perform thorough testing to ensure that the issue is resolved and that the system behaves as expected.
  
  By following these steps, you should be able to identify and resolve the cause of the CRM_BTMF100 error in your SAP system.