How To Fix CRM_BTIL_OBJ013 - Text determ. proc. cannot be determined because item category is missing

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BTIL_OBJ - Messages when processing business transaction objects

• Message number: 013

• Message text: Text determ. proc. cannot be determined because item category is missing

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BTIL_OBJ013 - Text determ. proc. cannot be determined because item category is missing ?

  The SAP error message CRM_BTIL_OBJ013, which states "Text determination procedure cannot be determined because item category is missing," typically occurs in the context of SAP CRM (Customer Relationship Management) when the system is unable to find a text determination procedure for a business transaction due to the absence of an item category.
  Cause:
  
  Missing Item Category: The primary cause of this error is that the item category is not defined or is missing in the transaction. The item category is crucial for determining how texts are processed in the system.
  Configuration Issues: There may be configuration issues in the text determination settings or in the item category settings.
  Incorrect Transaction Type: The transaction type being used may not be correctly linked to the item category, leading to the inability to determine the text procedure.
  
  Solution:
  
  
  Check Item Category:
  
  Ensure that the item category is correctly assigned in the transaction. You can do this by navigating to the relevant transaction and checking the item details.
  If the item category is missing, you may need to create or assign the appropriate item category.
  
  
  
  Review Text Determination Configuration:
  
  Go to the customizing settings in SAP (transaction SPRO) and navigate to the relevant area for text determination.
  Ensure that the text determination procedure is correctly configured and linked to the item category.
  
  
  
  Assign Text Determination Procedure:
  
  Make sure that the text determination procedure is assigned to the item category in the configuration settings. This can usually be found under the CRM settings for sales documents or service documents.
  
  
  
  Check Transaction Type:
  
  Verify that the transaction type being used is compatible with the item category and that it has the necessary settings for text determination.
  
  
  
  Testing:
  
  After making the necessary changes, test the transaction again to see if the error persists.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO for configuration, CRMD_ORDER for managing CRM orders, or SE11 for checking table definitions related to item categories and text determination.
  Documentation: Refer to SAP Help documentation for detailed guidance on text determination procedures and item categories.
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to this error message.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP community forums for additional insights.