How To Fix CRM_BSP_USERFACE020 - Template does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BSP_USERFACE - Interface Messages for PC UI

• Message number: 020

• Message text: Template does not exist

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BSP_USERFACE020 - Template does not exist ?

  The SAP error message CRM_BSP_USERFACE020: Template does not exist typically occurs in the SAP CRM (Customer Relationship Management) environment when the system is unable to find a specific template that is required for rendering a Business Server Page (BSP) application. This can happen for various reasons, including configuration issues, missing templates, or incorrect settings.
  Causes:
  
  Missing Template: The specified BSP template may not exist in the system.
  Incorrect Configuration: The BSP application may be incorrectly configured, pointing to a non-existent template.
  Transport Issues: If the template was recently transported from another system, it may not have been transported correctly.
  Authorization Issues: The user may not have the necessary authorizations to access the template.
  Development Environment Issues: If you are working in a development environment, the template may not have been activated or published.
  
  Solutions:
  
  
  Check Template Existence:
  
  Use transaction code SE80 (Object Navigator) or SE38 (ABAP Editor) to check if the template exists in the system.
  Navigate to the BSP application and verify that the template is present.
  
  
  
  Correct Configuration:
  
  Review the configuration settings for the BSP application. Ensure that the correct template name is specified.
  Check the BSP application settings in transaction BSP_APPLICATION.
  
  
  
  Transport Check:
  
  If the template was recently transported, check the transport logs to ensure that the transport was successful and that all necessary objects were included.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access the BSP application and its templates. You can check this using transaction SU53 after the error occurs.
  
  
  
  Activate/Publish Template:
  
  If you are in a development environment, ensure that the template is activated. You can do this in transaction SE80 by right-clicking on the template and selecting "Activate".
  
  
  
  Check for System Errors:
  
  Look for any system errors or logs that might provide additional context about why the template is not found. You can check the system logs using transaction SM21.
  
  
  
  Related Information:
  
  BSP Applications: Business Server Pages are used in SAP for web-based applications. Understanding how BSP applications work can help in troubleshooting.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Documentation: Review the SAP documentation related to BSP applications and templates for more detailed information on configuration and management.
  
  If the issue persists after trying the above solutions, consider reaching out to your SAP Basis or development team for further assistance, as they may have more insights into the specific configuration of your SAP environment.