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Message type: E = Error
Message class: CRM_BSP_QUALIF - Message Class for PC UI Qualifications
Message number: 030
Message text: Object & cannot be unlocked
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CRM_BSP_QUALIF030
- Object & cannot be unlocked ?The SAP error message
CRM_BSP_QUALIF030
typically indicates that a specific object (like a business partner, transaction, or document) cannot be unlocked due to certain conditions or locks that are currently in place. This error is often encountered in the context of SAP CRM (Customer Relationship Management) when trying to modify or access an object that is locked by another user or process.Causes:
- Object Locking: The object you are trying to access is currently locked by another user or transaction. This can happen if another user is editing the same object or if a previous session did not release the lock properly.
- Transaction in Progress: If a transaction involving the object is still in progress, it may prevent other users from accessing or modifying it.
- System Errors: Occasionally, system errors or inconsistencies can lead to locks not being released properly.
- Authorization Issues: Lack of proper authorizations can also lead to the inability to unlock or access certain objects.
Solutions:
- Check Lock Entries: Use transaction code
SM12
to check for lock entries. You can look for the specific object and see if it is locked by another user. If you have the necessary authorizations, you can delete the lock entry.- Wait for Release: If the object is locked by another user, you may need to wait until they finish their transaction and the lock is released.
- Log Off and Log Back In: Sometimes, simply logging off and back into the system can help clear temporary locks.
- Contact the User: If you identify the user who has locked the object, you can contact them to see if they can release the lock.
- Check for Background Jobs: Sometimes, background jobs may hold locks on objects. Use transaction
SM37
to check for any running jobs that might be affecting the object.- System Administrator Assistance: If the issue persists, it may be necessary to involve a system administrator to investigate further or to release locks that cannot be cleared by standard means.
Related Information:
SM12
(for lock entries), SM37
(for job monitoring), and SU53
(for authorization checks).If the problem continues after trying these solutions, it may be beneficial to consult with your SAP support team or refer to SAP documentation for more detailed troubleshooting steps.
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