How To Fix CRM_BSP_PROD220 - GTIN &1 for unit of measure &2 has been changed to GTIN &3

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BSP_PROD - Messages for BSP Interface of CRM Product Master

• Message number: 220

• Message text: GTIN &1 for unit of measure &2 has been changed to GTIN &3

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BSP_PROD220 - GTIN &1 for unit of measure &2 has been changed to GTIN &3 ?

  The SAP error message "CRM_BSP_PROD220 GTIN &1 for unit of measure &2 has been changed to GTIN &3" typically occurs in the context of SAP Customer Relationship Management (CRM) when there is a discrepancy between the Global Trade Item Number (GTIN) associated with a product and the unit of measure (UoM) being used.
  Cause:
  
  
  Mismatch in GTIN and UoM: The error indicates that the GTIN associated with a specific unit of measure has been changed. This can happen if:
  
  The GTIN for a product has been updated in the system.
  The unit of measure being used does not match the GTIN that is currently assigned to it.
  There may be a configuration issue or data inconsistency in the product master data.
  
  
  
  Data Maintenance: Changes made to product master data, such as updates to GTINs or UoMs, can lead to this error if the changes are not properly synchronized across all relevant records.
  
  
  Solution:
  
  
  Verify Product Master Data:
  
  Check the product master data in the SAP system to ensure that the GTINs and UoMs are correctly assigned.
  Ensure that the GTIN for the product is valid and corresponds to the correct unit of measure.
  
  
  
  Update GTINs:
  
  If the GTIN has been changed, update the relevant records to reflect the new GTIN for the appropriate unit of measure.
  Ensure that all related documents and records are updated accordingly.
  
  
  
  Consistency Check:
  
  Perform a consistency check on the product data to identify any discrepancies between GTINs and UoMs.
  Use transaction codes like MM03 (Display Material) or CRMD_ORDER (Display CRM Order) to review the product details.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to GTIN and UoM handling in CRM to understand any specific configurations or settings that may need to be adjusted.
  
  
  
  Contact SAP Support:
  
  If the issue persists after verifying and updating the data, consider reaching out to SAP support for further assistance. They may provide insights or patches if this is a known issue.
  
  
  
  Related Information:
  
  GTIN: The Global Trade Item Number is a unique identifier for products, used globally to identify trade items.
  Unit of Measure (UoM): This refers to the standard quantity or measure in which a product is sold or managed (e.g., pieces, boxes, kilograms).
  SAP CRM: SAP Customer Relationship Management is a software solution that helps businesses manage customer relationships and interactions.
  
  By addressing the underlying data issues and ensuring that the GTINs and UoMs are correctly aligned, you should be able to resolve the error message.