How To Fix CRM_BSP_PROD171 - Existing relationship in relationship type &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BSP_PROD - Messages for BSP Interface of CRM Product Master

• Message number: 171

• Message text: Existing relationship in relationship type &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BSP_PROD171 - Existing relationship in relationship type &1 ?

  The SAP error message "CRM_BSP_PROD171 Existing relationship in relationship type &1" typically occurs in the SAP Customer Relationship Management (CRM) module when there is an attempt to create a relationship that already exists in the system for a specific relationship type. This error indicates that the system has detected a duplicate relationship entry for the specified relationship type.
  Cause:
  
  Duplicate Relationship: The primary cause of this error is that there is already an existing relationship of the specified type between the two entities (e.g., business partners, products, etc.) in the CRM system.
  Data Entry Error: It may also occur due to incorrect data entry or an attempt to create a relationship that is not allowed based on the business rules defined in the system.
  System Configuration: The configuration of relationship types may not allow for multiple entries of the same relationship type between the same entities.
  
  Solution:
  
  
  Check Existing Relationships: 
  
  Navigate to the relevant transaction or application where you can view relationships (e.g., Business Partner, Product, etc.).
  Check if the relationship of type &1 already exists between the two entities. If it does, you may not need to create a new one.
  
  
  
  Modify or Delete Existing Relationship:
  
  If the existing relationship is incorrect or needs to be updated, consider modifying or deleting it as appropriate.
  Ensure that any changes comply with business rules and do not disrupt existing processes.
  
  
  
  Review Configuration:
  
  If you believe that the system should allow multiple relationships of the same type, review the configuration settings for relationship types in the CRM system.
  Consult with your SAP administrator or functional consultant to adjust the settings if necessary.
  
  
  
  Error Handling:
  
  If this error is encountered during a batch process or integration, ensure that the data being processed does not contain duplicates.
  Implement error handling in your processes to manage such situations gracefully.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like BP (Business Partner) or CRMD_ORDER (CRM Order Management) to view and manage relationships.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Refer to the SAP Help Portal for detailed documentation on relationship management in CRM, including how to define and manage relationship types.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant for further investigation.