How To Fix CRM_BSP_PROD115 - No documents found as there is no reference product specified for object

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BSP_PROD - Messages for BSP Interface of CRM Product Master

• Message number: 115

• Message text: No documents found as there is no reference product specified for object

What causes this issue?

No reference product was found for the individual object.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Assign a reference product to the individual object.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BSP_PROD115 - No documents found as there is no reference product specified for object ?

  The SAP error message CRM_BSP_PROD115 indicates that there are no documents found because there is no reference product specified for the object you are trying to access. This error typically occurs in the SAP CRM (Customer Relationship Management) system when you are trying to view or access documents related to a product, but the system cannot find a reference product associated with the object in question.
  Causes:
  
  Missing Reference Product: The object you are trying to access does not have a reference product assigned to it. This could happen if the product was not properly linked or if the product data is incomplete.
  Data Inconsistency: There may be inconsistencies in the data, such as missing entries in the product master data or related tables.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view the documents related to the product.
  Configuration Issues: Incorrect configuration settings in the CRM system can lead to this error.
  
  Solutions:
  
  
  Check Reference Product Assignment:
  
  Verify that the object you are trying to access has a reference product assigned to it. You can do this by checking the product master data in the CRM system.
  If the reference product is missing, you may need to assign it manually.
  
  
  
  Review Product Master Data:
  
  Ensure that the product master data is complete and correctly maintained. Check for any missing or incorrect entries that could lead to this error.
  
  
  
  Data Consistency Check:
  
  Run data consistency checks in the CRM system to identify and resolve any inconsistencies in the product and document data.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access the documents related to the product. You may need to consult with your system administrator to verify user roles and permissions.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes or patches that may address this specific error message. There may be known issues or updates that can resolve the problem.
  
  
  
  Debugging:
  
  If you have access to the development environment, you can debug the application to identify where the error is occurring and gather more information about the missing reference product.
  
  
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to check the details of the object you are working with.
  SAP Documentation: Refer to the official SAP documentation for CRM to understand how products and documents are managed within the system.
  Community Forums: Consider checking SAP community forums or discussion boards for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.