How To Fix CRM_BSP_PERS034 - '&1' is a duplicate entry. Please use a different category name.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BSP_PERS - Messages for personalization

• Message number: 034

• Message text: '&1' is a duplicate entry. Please use a different category name.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BSP_PERS034 - '&1' is a duplicate entry. Please use a different category name. ?

  The SAP error message CRM_BSP_PERS034 indicates that there is a duplicate entry for a category name in the system. This typically occurs in the context of customizing or configuring categories in SAP CRM (Customer Relationship Management) applications, particularly when using the Business Server Pages (BSP) framework.
  Cause:
  The error arises when you attempt to create or save a new category with a name that already exists in the system. SAP enforces uniqueness for category names to avoid confusion and ensure data integrity.
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Existing Categories:
  
  Navigate to the area where you manage categories (e.g., in the CRM UI or through the relevant transaction code).
  Look for the category name you are trying to use and verify if it already exists.
  
  
  
  Use a Different Name:
  
  If the category name is already in use, choose a different, unique name for your new category.
  Ensure that the new name adheres to any naming conventions or restrictions that may be in place.
  
  
  
  Delete or Modify Existing Category (if applicable):
  
  If the existing category is no longer needed, you may consider deleting it. However, be cautious as this may affect other parts of the system that rely on that category.
  Alternatively, you can modify the existing category name if it is appropriate to do so.
  
  
  
  Check for Hidden Entries:
  
  Sometimes, categories may not be visible due to filters or settings. Ensure that you are viewing all categories and not just a subset.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources for any specific guidelines related to category management in your version of SAP CRM.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for managing categories in SAP CRM, such as CRMD_ORDER or CRMD_ORDERADM_H.
  SAP Notes: Search for SAP Notes related to CRM category management for additional insights or updates.
  BSP Applications: If you are working with BSP applications, ensure that you are following best practices for naming conventions and category management.
  
  By following these steps, you should be able to resolve the CRM_BSP_PERS034 error and successfully create or modify your category in SAP CRM.