How To Fix CRM_BSP_MKTTG_SEG_UI020 - Products for Leadgeneration


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_BSP_MKTTG_SEG_UI - CRM Marketing Segment Builder BSP UI

  • Message number: 020

  • Message text: Products for Leadgeneration

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_BSP_MKTTG_SEG_UI020 - Products for Leadgeneration ?

    The SAP error message CRM_BSP_MKTTG_SEG_UI020 typically relates to issues encountered in the context of lead generation within the SAP Customer Relationship Management (CRM) system, particularly when using the Business Server Pages (BSP) applications for marketing and segmentation.

    Cause:

    The error message CRM_BSP_MKTTG_SEG_UI020 usually indicates that there is a problem with the configuration or data related to the products being used for lead generation. Common causes include:

    1. Missing Product Data: The products you are trying to use for lead generation may not be properly defined or may be missing essential data in the system.
    2. Authorization Issues: The user may not have the necessary permissions to access the product data or perform the lead generation activities.
    3. Configuration Issues: There may be misconfigurations in the marketing or lead generation settings within the CRM system.
    4. Incompatibility: The products may not be compatible with the lead generation process due to certain attributes or settings.

    Solution:

    To resolve the CRM_BSP_MKTTG_SEG_UI020 error, you can take the following steps:

    1. Check Product Data:

      • Ensure that all relevant product data is complete and correctly maintained in the system. This includes checking for missing descriptions, pricing, and other essential attributes.
    2. Review Authorizations:

      • Verify that the user encountering the error has the necessary authorizations to access the product data and perform lead generation tasks. You may need to consult with your SAP security team to adjust roles and permissions.
    3. Configuration Review:

      • Review the configuration settings for lead generation and marketing in the CRM system. Ensure that all necessary settings are correctly configured and that there are no inconsistencies.
    4. Check for Compatibility:

      • Ensure that the products you are trying to use for lead generation are compatible with the lead generation process. This may involve checking product categories, attributes, and any specific settings that may affect their usability.
    5. Consult SAP Notes:

      • Check the SAP Support Portal for any relevant SAP Notes or updates that may address this specific error message. There may be patches or updates that resolve known issues.
    6. Debugging:

      • If you have access to technical resources, consider debugging the BSP application to identify the exact point of failure and gather more detailed information about the error.

    Related Information:

    • SAP Documentation: Refer to the official SAP documentation for CRM and lead generation for detailed guidance on configuration and troubleshooting.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
    • SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the steps you have already taken.

    By following these steps, you should be able to identify and resolve the underlying cause of the CRM_BSP_MKTTG_SEG_UI020 error in your SAP system.

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