How To Fix CRM_BSP_MKTTG_SEG_UI005 - Select refinement criteria.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BSP_MKTTG_SEG_UI - CRM Marketing Segment Builder BSP UI

• Message number: 005

• Message text: Select refinement criteria.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BSP_MKTTG_SEG_UI005 - Select refinement criteria. ?

  The SAP error message "CRM_BSP_MKTTG_SEG_UI005 Select refinement criteria" typically occurs in the context of the SAP CRM (Customer Relationship Management) system, particularly when using the Marketing and Segmentation functionalities. This error indicates that the user has not selected any refinement criteria when trying to execute a segmentation or marketing activity.
  Cause:
  
  No Criteria Selected: The most common cause of this error is that the user has not selected any refinement criteria in the segmentation screen. The system requires at least one criterion to process the request.
  Configuration Issues: There may be issues with the configuration of the segmentation or marketing settings in the SAP system.
  User Permissions: The user may not have the necessary permissions to access certain criteria or segments.
  System Bugs: Occasionally, this error can be caused by bugs or inconsistencies in the SAP system.
  
  Solution:
  
  Select Refinement Criteria: Ensure that you select at least one refinement criterion before executing the segmentation. This can usually be done by checking the available options in the segmentation screen and making appropriate selections.
  Check Configuration: Review the configuration settings for the segmentation and marketing functionalities to ensure that they are set up correctly. This may involve checking the settings in the SAP Customizing Implementation Guide (IMG).
  User Permissions: Verify that the user has the necessary permissions to access and select the required criteria. This may involve checking user roles and authorizations in the SAP system.
  System Updates: Ensure that your SAP system is up to date with the latest patches and updates, as this can resolve known bugs and issues.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the segmentation process and the required criteria.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues related to this error message. SAP Notes often provide solutions or workarounds for specific problems.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Training and Documentation: Review training materials or documentation related to SAP CRM Marketing and Segmentation to better understand how to use the system effectively.
  
  If the issue persists after trying the above solutions, it may be beneficial to contact your SAP support team or consult with an SAP expert for further assistance.