How To Fix CRM_BSP_FRAME023 - User personalized Query/Variant does not exist.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BSP_FRAME - Messages generated from BSP Framework

• Message number: 023

• Message text: User personalized Query/Variant does not exist.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BSP_FRAME023 - User personalized Query/Variant does not exist. ?

  The SAP error message CRM_BSP_FRAME023 indicates that a user-specific query or variant does not exist in the system. This typically occurs in the context of SAP CRM (Customer Relationship Management) when a user tries to access a personalized view or variant that has either been deleted, not created, or is not available for the current user.
  Causes:
  
  Deleted or Missing Variant: The personalized query or variant that the user is trying to access has been deleted or was never created.
  User Authorization: The user may not have the necessary authorizations to access the specific query or variant.
  Incorrect User Settings: The user settings or profile may not be correctly configured, leading to the inability to access the personalized variant.
  System Configuration Issues: There may be issues with the system configuration or data inconsistencies that prevent the variant from being recognized.
  
  Solutions:
  
  
  Check for Existing Variants:
  
  Navigate to the relevant transaction or application where the error occurred.
  Check if the variant or query exists by going to the variant management (usually accessible via the "Variants" button or menu).
  If it does not exist, you may need to create a new variant.
  
  
  
  Create a New Variant:
  
  If the personalized query/variant is missing, create a new one by setting the desired filters and saving it as a variant.
  Ensure that you save it under the correct user profile.
  
  
  
  User Authorizations:
  
  Verify that the user has the necessary authorizations to access the query or variant.
  Consult with your SAP security team to ensure that the user roles and authorizations are correctly assigned.
  
  
  
  Reset User Settings:
  
  Sometimes, resetting the user settings or preferences can resolve issues related to personalized queries.
  You can do this by going to the user profile settings and resetting any personalized configurations.
  
  
  
  Consult Documentation:
  
  Check SAP documentation or help resources for any specific notes related to the error message.
  SAP Notes may provide additional insights or patches that could resolve the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance. They may have additional tools or insights to diagnose the problem.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes related to variant management, such as SE38 (ABAP Editor) or SE80 (Object Navigator).
  User Profile Management: Understanding how to manage user profiles and settings in SAP can help prevent similar issues in the future.
  SAP Notes: Regularly check for SAP Notes related to CRM and BSP (Business Server Pages) for updates or known issues.
  
  By following these steps, you should be able to resolve the error message CRM_BSP_FRAME023 and regain access to the necessary queries or variants in SAP CRM.