How To Fix CRM_BSP_FRAME002 - Item could not be added to Favorites.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BSP_FRAME - Messages generated from BSP Framework

• Message number: 002

• Message text: Item could not be added to Favorites.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BSP_FRAME002 - Item could not be added to Favorites. ?

  The SAP error message CRM_BSP_FRAME002: Item could not be added to Favorites typically occurs in the SAP CRM (Customer Relationship Management) system when a user attempts to add an item (like a transaction or a report) to their favorites but the system encounters an issue preventing this action.
  Causes:
  
  Authorization Issues: The user may not have the necessary permissions to add items to their favorites.
  Technical Issues: There may be a technical problem with the BSP (Business Server Pages) application or the CRM system itself.
  Session Issues: The user session may have expired or there may be issues with the user's browser session.
  Data Integrity Issues: The item being added may not be valid or may not exist in the system.
  Configuration Issues: There may be configuration settings in the CRM system that are preventing the addition of favorites.
  
  Solutions:
  
  Check Authorizations: Ensure that the user has the necessary authorizations to add items to their favorites. This can be done by checking the user's roles and authorizations in the SAP system.
  Clear Browser Cache: If the issue is related to the browser session, clearing the browser cache or trying a different browser may resolve the problem.
  Log Out and Log In: Sometimes, simply logging out of the SAP system and logging back in can resolve session-related issues.
  Check for System Errors: Look for any system errors or logs that may provide more information about the issue. This can be done by checking transaction codes like SLG1 (Application Log) for any relevant error messages.
  Validate the Item: Ensure that the item you are trying to add to favorites is valid and exists in the system.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates available that resolve the issue.
  Contact SAP Support: If the issue persists after trying the above solutions, it may be necessary to contact SAP Support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for managing CRM orders or CRMD_ORDERADM_H for accessing order administration.
  BSP Application: Understanding how BSP applications work in SAP can help in troubleshooting issues related to favorites.
  User Training: Ensure that users are trained on how to properly use the favorites functionality in SAP CRM.
  
  By following these steps, you should be able to identify and resolve the issue related to the error message CRM_BSP_FRAME002.